Top Hat Engineering

Marketing

• Develop and implement integrated marketing plans aligned with business goals and product launches
• Manage digital marketing campaigns across channels (SEO, SEM, social, email, content, and paid media)
• Collaborate with Product, Sales, and Customer Success teams to drive lead generation and pipeline growth
• Oversee brand positioning, messaging, and visual identity to ensure consistency across all touchpoints
• Measure and report on campaign performance, ROI, and key marketing KPIs
• Manage marketing budget and allocate resources effectively
• Coordinate events, webinars, and industry conferences to enhance visibility and thought leadership
• Lead and mentor a small team of marketing professionals and/or external agencies.

Marketing Manager

Engineer

• The Sr. Controls Engineer will be developing, programming, and commissioning automation control systems from concept through implementation.
• This role involves creating virtual commissioning environments using Emulate3D, developing PLC logic programs from scratch, and designing SCADA and HMI applications within Ignition and FactoryTalk Optix Studio platforms.
• The Controls Engineer will also design, and document detailed electrical control systems, producing electrical schematics and panel assembly drawings using AutoCAD Electrical.
• Working with multiple cross functional engineers to bring a solution from concept to reality.
• Work closely with cross functional teams to integrate conveyer control solutions, automated material handling equipment, and autonomous vehicles.
• Create and maintain electrical schematic drawings.
• Develop and debug controls system software.
• Ability to provide technical expertise in controls and electrical engineering.
• Perform on-site commissioning support when required.
• Perform necessary electrical field wiring.
• Perform necessary mechanical installation when required.
• Perform design and code reviews.

Senior Controls Engineer

• Help develop, program, and commission automation control systems from concept through implementation.
• Create virtual commissioning environments using Emulate3D.
• Develop PLC logic programs from scratch.
• Design SCADA and HMI applications within Ignition and FactoryTalk Optix Studio platforms.
• Design and document detailed electrical control systems, producing electrical schematics and panel assembly drawings using AutoCAD Electrical.
• Work with multiple cross functional engineers to bring an idea from concept to reality.
• Design and develop logic programs to support a wide variety of customers.
• Work closely with cross functional teams to integrate conveyor controls solutions, automated material handling equipment, and autonomous vehicles.
• Provide technical expertise in controls software design, development, and deployment.
• Perform on-site commissioning and testing support.
• Break down the design into manageable development tasks and maintain project schedules.
• Provide 24/7 remote support when required.
• Mentor and train less experienced engineers.

Controls Engineer

Account Manager

• Drive Revenue: Identify, engage, and focus on expanding market share and unlocking new opportunities for sustainable growth.
• Own Key Relationships: Serve as the primary advisor for new and existing clients, understanding their evolving supply chain needs (e.g., established processes, automation goals, labor demands , inventory optimization , etc. ) and aligning our SaaS solutions to their goals.
• Drive Expansion: Identify upsell/cross-sell opportunities, negotiate renewals, and collaborate with internal stakeholder s to close expansion deals.
• Champion Success: Partner with various s upport teams to ensure seamless onboarding, adoption, and ROI realization.
• Strategic Planning: Lead quarterly business reviews (QBRs) to showcase value, address pain points, and co-build roadmaps for future collaboration.
• Voice of the Customer: Advocate for client needs internally, sharing feedback with Product and Marketing to shape platform enhancements.
• Exceed Metrics: Deliver against targets for net revenue retention (NRR), customer satisfaction (CSAT/NPS), and expansion revenue.

 Senior Account Manager

Project Manager

• Top Hat Project Managers are the heart of execution within our organization.\n• Lead the planning, execution, and successful completion of projects, ensuring they align with organizational objectives, stay on time and within budget, and meet quality standards.\n• They manage teams, coordinate resources, and communicate with stakeholders, often overseeing multiple projects simultaneously.\n• Lead and manage assigned projects from end-to-end.\n• Foster effective communication and collaboration with all stakeholders.\n• Manage project scope, schedule and budget to contract specifications and THE's quality expectations.\n• Maintain control and report on project scope progress, deviation to budget, and changes to scope to stakeholders.\n• Manage the internal and external stakeholders to meet both internal and customer facing deliverables on all project activities.\n• Maintain and implement an up-to-date project time schedule, including project critical path identification.\n• Manage all internal and vendor resources to meeting customer scope of work requirements.\n• Co-ordinate risk identification and mitigation with appropriate internal resources.\n• Plan project testing and handoff to the customer and ensure customer training is completed with office support.\n• Remain the focal point for the customer until the end of the warranty period.\n• Produce invoice schedules and ensure that the customer is correctly invoiced throughout the project.\n• Maintain compliance with all site rules and regulations during project execution.\n• Management of all personnel on site including sub-contractors.\n• Assist sales and marketing team during project quotation and initiation.\n• Ensure full compliance with quality assurance procedures.\n• Ability to travel up to 50% during project execution.

Marketing Manager

Senior Controls Engineer

Controls Engineer

Senior Account Manager

Sr. Project Manager