Toolport GmbH

Customer Advisor – E‑Commerce

Toolport GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Norderstedt • Germany

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About the role

  • You are the first point of contact for our customers who get in touch by phone or e-mail.
  • Through extensive training and a comprehensive onboarding program, you will become an expert on our tent products.
  • With this expertise you advise customers and support them in their purchasing decisions.
  • Within the team you discuss the latest market trends and exchange information about customer needs – your excellent service makes the difference!
  • You record and maintain customer data in our ERP system SAP.

Requirements

  • You have native-level German.
  • You enjoy interacting with people and present yourself in a friendly and communicative manner.
  • You take pleasure in advising and selling and have a strong service orientation.
  • Ideally, you have initial experience with SAP.
Benefits
  • Financial contribution toward childcare (KITA)
  • Subsidies for the Deutschland-Ticket, company pension plan, and fitness program
  • Subsidized meal options and bike leasing
  • Online academy and tailored training programs
  • Hybrid mobile-office arrangements
  • Electric charging stations for cars and bicycles
  • Option to take a sabbatical
  • Modern offices with height-adjustable desks
  • High-quality, customizable technical equipment
  • Complimentary drinks and fruit (organic)
  • Great team events and after-work socials
  • Employee tent rental
  • Opportunities to contribute ideas and take initiative
  • ...and much more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer data managementsales supportproduct advising
Soft Skills
communicationservice orientationinterpersonal skillsteam collaboration