Head of Sales and Customer Service – France
Toolport GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Norderstedt • Germany
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Job Level
About the role
- organize, moderate and lead regular team meetings and team briefings
- actively promote motivation and development within the France team
- contribute to the continuous improvement of sales processes
- ensure efficient and smooth workflows across the entire order tracking and order fulfillment process
- manage and monitor service and sales targets as well as the associated KPIs
- manage and coordinate interfaces with other departments
- roll out new and optimized processes in a structured, sustainable and cross-team manner
Requirements
- completed commercial vocational training, a degree in business administration, or a comparable qualification
- at least 3 years of relevant professional experience in sales and service environments
- ideally, initial leadership experience
- proficient with sales reporting and management tools
- strong communication skills in German and French
- customer-oriented, organized and independent
- confident working with common IT systems, e.g., CRM and reporting tools
Benefits
- financial contribution toward childcare (KITA) fees
- subsidies for the Deutschland-Ticket, company pension plan and sports program
- subsidized meals and bicycle leasing
- online academy and individualized training opportunities
- hybrid mobile office
- e-charging stations for cars and bicycles
- option for a sabbatical
- modern offices with height-adjustable desks
- high-quality and customizable technical equipment
- free drinks and fruit (organic)
- team events and after-work gatherings
- tent rental for employees
- room for initiative and your own ideas
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales processesKPI managementorder trackingorder fulfillmentsales reportingmanagement tools
Soft Skills
team leadershipmotivationdevelopmentcommunicationcustomer-orientedorganizedindependent
Certifications
commercial vocational trainingdegree in business administration