TOOLBX

Sales Operations Manager

• Serve as the primary administrator for HubSpot.
• Manage outreach campaign execution (list identification, segmentation, and sequence deployment).
• Oversee lead enrichment, CRM data quality, and contact/deal associations for multi-touch attribution.
• Build and maintain dashboards to track key metrics (CAC, LTV, Conversion Rates, Pipeline Velocity).
• Ensure the sales team has the right tools and content to succeed.
• Regularly audit our database to ensure accuracy and consistency across all revenue teams.
• Evaluate and implement new tools (e.g., AI assistants, calling software, data enrichment).

Sales Operations Analyst

Software Engineer

• Lead and manage a remote team of 15+ engineers across frontend, backend, and infrastructure
• Drive the execution of product roadmap initiatives in collaboration with Product, Design, and Leadership
• Establish engineering best practices around code quality, testing, documentation, and continuous delivery
• Hire, coach, and mentor engineers and team leads—helping them grow and succeed
• Build scalable processes for planning, execution, and feedback (e.g., sprint planning, retrospectives, OKRs)
• Provide architectural guidance and technical leadership in alignment with the CTO
• Promote a culture of accountability, psychological safety, and continuous improvement
• Own key engineering KPIs such as velocity, incident response, uptime, and team satisfaction

Sales Operations Analyst

Director of Engineering