tonies® USA

Head of NPI Operations

tonies® USA

full-time

Posted on:

Location Type: Hybrid

Location: DüsseldorfGermany

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About the role

  • Oversee and harmonize all product change introduction activities (ECOs, ECRs, and product refreshes).
  • Align product changes with portfolio and industrialization strategies to ensure minimum disruption and maximum efficiency.
  • Implement a structured Change Impact Assessment process linking product, supplier, and operational readiness.
  • Lead the Launch Control Tower, providing a single source of truth for program status, risks, and readiness across all new products and product changes.
  • Develop and manage performance dashboards and early-warning systems to ensure proactive risk identification and mitigation.
  • Drive launch cadence reviews with clear KPIs — on-time delivery, yield, readiness index, and cost compliance — to sustain predictable launch performance.
  • Act as the operational integrator between Product Development, Industrialization, Supply Chain, Quality, and Procurement.
  • Enable early cross-functional engagement to identify manufacturability, supply, and quality risks.
  • Partner with Product and Portfolio teams to align launches with commercial priorities and lifecycle strategies.
  • Ensure a seamless transition from product development to serial production, in close coordination with Product Management, Industrialization teams and Global Production.

Requirements

  • 7+ years of experience in New Product Introduction, Program Management, or Change Management within a product-driven environment (consumer electronics, toys, automotive, or manufacturing).
  • Proven track record in scaling or managing NPI or PDP frameworks in complex, multi-stakeholder environments.
  • Strong expertise in project governance, industrialization, and cross-functional orchestration.
  • Experience in ramp-up management, supplier readiness, and digital manufacturing tools (PLM, ERP, MES).
  • Familiarity with agile and stage-gate methodologies.
  • Fluent in German and English, both written and spoken.
Benefits
  • The Tandem Model: Benefit from a clear organizational structure where your role as a facilitator and driver is empowered and respected.
  • High-Impact Ownership: Real influence on the global template of a rapidly growing brand.
  • Broad Portfolio: The opportunity to manage a diverse roadmap of cutting-edge Operations IT tools beyond the SAP rollout.
  • Flexibility: Modern working models and a long-term perspective in a mission-driven, international team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
New Product IntroductionProgram ManagementChange ManagementProject GovernanceIndustrializationRamp-up ManagementSupplier ReadinessDigital ManufacturingAgile MethodologyStage-Gate Methodology
Soft Skills
Cross-Functional OrchestrationLeadershipCommunicationRisk IdentificationProactive MitigationCollaborationPerformance ManagementStrategic AlignmentOperational IntegrationStakeholder Engagement