Sales & Operations Manager
tonies® USA
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Work closely with the Account & Ecommerce Sales Managers to identify opportunities for growth and develop actionable plans.
- Manage the day-to-day relationships with Walmart & Sam’s Club teams (sales analytics, replenishment, supply chain, and online merchandising team).
- Work with Replenishment Manager to manage in-stock levels, store inventory, forecasts, MABD/OTIF and order management.
- Responsible for working with internal teams to resolve any EDI errors (pricing, ASN, etc).
- Oversee forecast, purchase orders, logistics, and supply chain coordination to ensure proper store sales, inventory and OTIF compliance.
- Act as a liaison between internal teams (sales enablement, trade marketing, operations, logistics, finance) and Walmart to streamline communication.
- Manage weekly sales reporting and leverage data for actionable insights on inventory, sales growth, forecast adjustments and shopper behavior.
- Drive digital-first strategies, including improving Walmart.com performance through optimized FC inventory, listings, enhanced content, and e-commerce promotions.
- Implement digital tools and platforms for forecasting, reporting, and supply chain efficiency.
- Partner with the marketing team to create Walmart-specific in-store and online campaigns.
- Ensure alignment with Walmart’s omnichannel goals, such as integrating promotions across physical stores and Walmart.com.
- Manage and track weekly key performance metrics like sales growth, inventory, OTIF, in-stocks, and chargebacks, making recommendations to improve performance.
- Work closely with our Sales Enablement team and Trade Marketing team on new item launches and promotional features.
- Understand and analyze product categories to optimize product placement and manage product assortment to meet customer needs while maximizing sales potential.
Requirements
- +10 years of on hand experience on Walmart, Walmart.com, Sam’s Club & Sam’s Club.com
- Strong understanding of Walmart tools & resources including Nova, Item 360, Ladder Plan, Retail Link, Scintilla, Walmart Seller Center, Supplier One, Salsify, etc.
- Experience with syndicated data a plus
- Knowledge of Supply Chain processes such as Forecasting & Replenishment, Financial planning, Store Operations, Inventory Management, Order (retailer) Management, and Distribution & Logistics
- Prior Walmart Toy Department Experience preferred
- Strong written communication and verbal communication skills
- Excellent customer service orientation; Ability to ensure a high level of service and quality is maintained
- Ability to gather data, to compile information, and present reports.
- Self-motivated, sense of urgency, attention to detail, and capability to prioritize effectively.
- Results-driven mindset with a focus on meeting and exceeding sales goals.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales analyticssupply chain coordinationinventory managementforecastingorder managementdata analysisperformance metricse-commerce promotionsproduct assortment optimizationcustomer service
Soft Skills
written communicationverbal communicationcustomer service orientationattention to detailself-motivatedsense of urgencyprioritizationresults-driven mindset