Tonia Kiser - State Farm Insurance Agent

Account Executive

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Work with internal departments to resolve customer inquiries
• Present quotes for various insurance products
• Upsell & cross-sell for all product lines

Account Associate