Tonal

Sales

• Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
• Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients
• Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
• Deliver on and exceed sales goals
• Maximize sales through exceptional client relationships and impactful in-store service
• Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)
• Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
• Maintains an organized and clean sales floor area with attention to detail
• Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage
• Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience
• Perform opening and closing procedures
• Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Showroom Sales Supervisor

Data Analyst

• Own and maintain end-to-end data workflows, from extraction to modeling to dashboard delivery.
• Lead efforts in building robust, self-serve data experiences in Looker as a platform expert, including LookML development and dashboard design.
• Work across data ingestion tools (primarily Fivetran) to pull raw data into our warehouse.
• Build and manage data models in dbt, ensuring clean and reliable layers for reporting and analysis.
• Proactively identify engineering and data integrity issues, propose solutions, and lead fixes — not just as a builder, but as a steward of high-quality data systems.
• Support reporting continuity across systems migrations (e.g., WooCommerce → Shopify) and multi-source reconciliation (Salesforce, Netsuite, etc.).

Showroom Sales Supervisor

Senior Data Analyst