TOMRA

Field Service Engineer

TOMRA

full-time

Posted on:

Location Type: Remote

Location: Mexico

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About the role

  • Perform Field service activities including commissioning, operation, testing, integration, optimization and maintenance of equipment.
  • Perform all mechanical, electrical, electronic, and optical tuning and setup.
  • Collaborate with customers on-site and provide consultancy that help customers to achieve highest performance and reduce food waste
  • Work on intelligent and pioneering technologies
  • Be a TOMRA ambassador
  • Be trained and equipped with the necessary knowledge and tool.

Requirements

  • (5+) years of experience in field service or customer support
  • Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits - mandatory
  • You are fluent in Spanish and have a good level of English - mandatory
  • You are intrigued by travelling at least 80% of the time, and with a high degree of flexibility (including holiday season and weekends).
  • Ability to read schematics.
  • Technical problem-solving, troubleshooting, and follow-up skills.
  • You love to relate to customers, their views, and issues, locally and in other countries and cultures.
  • You have a passion for Engineering.
  • A valid driver’s license with a good driving record
Benefits
  • Work equipment including laptop and cell phone subscription provided
  • Bonus of up to 10% of your annual gross salary
  • Company car & fuel card provided for personal and private use according to Company Car Policy
  • Extended Life Insurance: In case of death & permanent disability 150k EUR
  • Private health insurance affiliation offered at discounted rate
  • On the job and ongoing training provided
  • Hybrid work policy
  • Annual leave: 29 calendar days in accordance with collective bargaining agreement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
field servicemechanical tuningelectrical tuningelectronic tuningoptical tuninganalog circuitsdigital circuitselectrical power circuitsPLC circuitstechnical problem-solving
Soft Skills
customer supportcollaborationcommunicationtroubleshootingflexibilitycustomer relationscultural awarenesspassion for engineering
Certifications
valid driver’s license