TOMORROW HIRE

Support Engineer

• **Responsibilities**** Technical Duties
• - Define, manage, and maintain user access policies, security roles, and permissions within the EHR system
• - Map and maintain EHR position definitions, including Millennium positions, preferences, and OHPAC security groups
• - Monitor and enforce access control policies to ensure appropriate user permissions based on job functions
• - Support identity and access management processes including Active Directory, SSO, and MFA
• - Participate in system upgrades, patches, and ongoing EHR maintenance activities
• - Monitor user activity using tools such as P2Sentinel to identify trends and potential security risks
• Security & Compliance
• - Conduct internal security audits to identify vulnerabilities and mitigate risks
• - Collaborate with security and compliance teams to ensure adherence to HIPAA, HITECH, and organizational policies
• - Assist in developing and maintaining security policies, procedures, and documentation
• - Support internal and external audit processes
• - Respond to and investigate EHR-related security incidents, ensuring timely resolution and reporting
• Application Support
• - Provide Tier 1 support to EHR end users for access and security-related issues
• - Troubleshoot Cerner/OHPAC security and access challenges
• - Ensure a high level of customer service for users with varying technical expertise
• Collaboration & Operational Support
• - Work closely with EHR Security Officer, ISO team, and EHR core team on provisioning and deprovisioning processes
• - Collaborate with implementation and optimization teams to integrate security into new features and updates
• - Participate in EHR domain strategy and continuous improvement initiatives
• - Stay current with emerging security threats, regulatory updates, and industry best practices

Technical Support Analyst III – Oracle Health EHR

Procurement

• Analyze requisitions for IT goods and services, including hardware, software, and IT services, ensuring compliance with state procurement policies
• Manage formal procurement processes such as Invitations for Bid (IFBs) and Requests for Proposal (RFPs)
• Develop procurement strategies, recommend appropriate contract vehicles, and identify alternative sourcing options
• Evaluate complex technical procurements in collaboration with subject matter experts and legal counsel
• Apply Commonwealth procurement laws, regulations, and best practices across all purchasing activities
• Develop, manage, and maintain contractual agreements, including term contracts for professional and non-professional services
• Process procurement documentation, including supplier quotes, approvals, and contract amendments
• Maintain accurate records and ensure proper documentation using procurement systems
• Serve as a liaison between vendors, VITA, and internal stakeholders
• Provide guidance on procurement methods such as IFBs, RFPs, RFIs, Statements of Work (SOWs), cooperative procurements, and sole-source justifications
• Communicate procurement status updates and provide recommendations on vendor performance, pricing, and sourcing options
• Support end users by answering procurement-related questions and guiding them through established procedures
• Monitor vendor performance and support contract negotiations to achieve optimal outcomes
• Ensure compliance with DSBSD-certified Micro/Small Business participation initiatives
• Demonstrate stewardship of Commonwealth resources and adherence to all applicable policies

IT Purchasing Analyst – Short Term

Data Analyst

• **Responsibilities **
• **Technical Duties**
• - Analyze and interpret IT financial data across Azure and VITA environments, including consumption, billing, and chargeback models
• - Develop and maintain Power BI dashboards and reports to visualize cost trends, migration impacts, and optimization opportunities
• - Perform variance analysis on monthly and annual IT expenditures to identify anomalies and cost-saving opportunities
• - Maintain and enhance datasets from sources such as Apptio, Azure Portal, and SharePoint
• **Data & Reporting**
• - Ensure data accuracy and completeness across multiple heterogeneous data sources
• - Document financial reporting processes and analytical methodologies
• - Build and refine data models to support forecasting and financial planning
• **Collaboration & Strategy**
• - Partner with cloud engineering, infrastructure & operations, and finance teams to align cost models with operational realities
• - Support Azure migration planning through cost modeling and reserve capacity forecasting
• - Contribute to FinOps strategy by identifying cost drivers and utilization patterns

Data Analyst 3

Project Manager

• **Responsibilities**
• **Technical Duties**
• - Lead end-to-end project management activities across multiple IT initiatives
• - Manage project scope, schedule, budget, risk, and quality using PMBOK methodologies
• - Develop and maintain project artifacts including charters, schedules, and governance documentation
• - Track requirements, testing, and defect management to ensure delivery quality
• - Apply analytical and estimation techniques to support business cases and cost evaluations
• - Utilize Microsoft tools (Project, Excel, Word, PowerPoint, Teams) for planning and reporting
• - Monitor project performance using metrics such as Schedule Performance Index (SPI)
• **Administrative Duties**
• - Maintain detailed project plans, timelines, and resource allocations
• - Manage vendor performance, issue tracking, and resolution
• - Coordinate with procurement and contract officers on vendor-related matters
• - Ensure compliance with PMO standards and control artifacts
• **Collaboration & Stakeholder Engagement**
• - Work closely with business stakeholders to define and validate requirements
• - Facilitate communication between technical teams, business units, and leadership
• - Present project updates and recommendations to diverse audiences
• - Build and maintain strong relationships with internal and external stakeholders
• **Operational Support**
• - Support business process definition and documentation using flowcharts and RASCI models
• - Align technical solutions with business strategy, operations, and service needs
• - Adapt to evolving project priorities and organizational changes
• - Ensure timely decision-making and resolution of project challenges

Senior IT Project Manager, PMP

Cloud Engineer

• Design, implement, and manage Oracle OCI environments, including database and middleware components
• Administer Oracle Database (19c and 26ai), including Container and Pluggable Databases (CDB/PDB)
• Perform database upgrades, migrations, and conversions, including 19c to 26ai transitions
• Develop and maintain Oracle APEX applications and ORDS services
• Configure and manage Oracle WebLogic Server environments (Fusion Middleware and WebLogic Suite)
• Implement backup, recovery, and replication strategies using RMAN and Data Guard
• Perform database performance tuning, monitoring, and optimization
• Execute PSU patching using Fleet Management tools
• Manage Oracle Enterprise Manager (OEM) Cloud Control for monitoring and administration
• Perform PDB cloning and database lifecycle management
• Maintain system documentation and operational procedures
• Automate routine tasks using shell scripting, Ansible, and GitLab
• Support CI/CD processes and integration with deployment pipelines
• Utilize scripting languages such as Python and JavaScript for automation
• Collaborate with development and DevOps teams to support application deployment
• Provide 24/7 production support, including participation in on-call rotation
• Troubleshoot and resolve critical issues in a timely manner
• Support high availability and disaster recovery planning and execution

Oracle Cloud Infrastructure Cloud Engineer

• Analyze large-scale Excel datasets to assess structure, quality, and duplicate patterns
• Design and develop scalable Power BI data models to support complex analytics
• Implement transformation logic to prepare and structure data for reporting
• Develop interactive Power BI dashboards to identify duplicate encounters and trends
• Create visualizations for encounter groupings, frequency distributions, and severity indicators
• Build dynamic filters (facility, date range, encounter type, risk level) to enhance usability
• Conduct requirements sessions with HIM, data governance, and operational teams
• Translate business needs into technical dashboard specifications and wireframes
• Iterate on dashboard design based on stakeholder feedback
• Implement automated data refresh processes within Power BI
• Establish validation logic to ensure data accuracy and consistency
• Produce requirements documentation, data dictionaries, and process documentation
• Deliver knowledge-transfer sessions to internal staff to ensure sustainability
• Execute deliverables aligned to project milestones and timeline expectations
• Support rapid development cycles to meet tight deadlines

Technical Support Analyst III – Oracle Health EHR

IT Purchasing Analyst – Short Term

Data Analyst 3

Senior IT Project Manager, PMP

Oracle Cloud Infrastructure Cloud Engineer

Data Analyst 4 – Power BI