Toll Group

Key Account Manager

Toll Group

full-time

Posted on:

Location Type: Hybrid

Location: West Meadows • Australia

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About the role

  • own and grow key client relationships as the single point of accountability
  • lead structured client governance and engagement
  • drive strategic account growth and commercial outcomes
  • ensure end-to-end operational performance and service quality
  • own data integrity, reporting, and financial oversight
  • collaborate cross-functionally under a ‘One Company’ approach

Requirements

  • relevant bachelor’s degree
  • 5+ years’ experience in freight forwarding, logistics, or account management roles
  • proven account leadership and growth capability
  • deep logistics and supply chain expertise
  • advanced analytical and digital capability
  • strong data interpretation skills
  • proficiency in Excel, PowerPoint, CRM platforms (e.g. Salesforce)
  • familiarity with EDI/API-driven performance and KPI management
  • highly effective communicator and influencer
  • professionally grounded and values-led
Benefits
  • ongoing job security
  • stable and safe environment
  • opportunities to learn, grow and progress
  • flexibility for balance
  • industry-leading training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data integrityreportingfinancial oversightanalytical capabilitydigital capabilitydata interpretationKPI management
Soft Skills
client relationship managementaccount leadershipcommunicationinfluencingcollaboration
Certifications
bachelor’s degree