Senior Claims Adjuster – Casualty
Tokio Marine HCC
full-time
Posted on:
Location Type: Hybrid
Location: Troy • Louisiana • Missouri • United States
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Job Level
About the role
- Review insurance policies to determine coverage
- Investigate claims by conducting telephone interviews and/or preparing written correspondence with insureds, claimants and witnesses
- Review police reports, medical records, independent adjuster reports, appraiser reports and more to determine liability and damages
- Review state and federal laws to determine potential defenses such as governmental immunity
- Assign and supervise independent adjusters and appraisers for on-site investigations when necessary
- Assign defense counsel and manage litigation, as necessary
- Determine and monitor indemnity and expense reserves throughout the life of the claim through resolution/closure in accordance with adjuster authority limits
- Maintain claim files and documents in accordance with company policy and procedure
- Seek approval when necessary for coverage and/or liability denials in accordance with company policy
- Prepare internal large loss reports for executive circulation
- Prepare loss reports for reinsurers as required by contracts
- Collaborate with teammates, management, inter-departmental units, agents, insureds and others
- Attend mediations, settlement conferences and trials as needed
Requirements
- Minimum of 5 years of relevant and progressive professional experience in insurance claims
- Ability to apply broad knowledge of principles, practices, and procedures
- Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
- Exceptional organizational and analytical skills; demonstrate ability to manage multiple tasks simultaneously
- Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
- Intermediate proficiency and experience using Microsoft Office package (Excel, PowerPoint, Word)
- Adjuster’s license required.
Benefits
- Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
- Basic life and disability insurance
- 401(k) plan with 6% company match
- 20 days of PTO and two floating holidays (prorated)
- Approximately 11 paid holidays and volunteer time off
- Paid parental leave
- Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
- Student loan matching program
- Employee discount program
- An opportunity to do meaningful work and love what you do
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance claimsliability determinationindemnity reserves managementclaims investigationlegal compliancereport preparationlitigation managementpolicy reviewanalytical skillsorganizational skills
Soft Skills
written communicationverbal communicationconfidentialitytactdiplomacymultitaskingcollaborationsupervisionproblem-solvingattention to detail
Certifications
Adjuster's license