Toast

Solutions Engineer

Toast

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $128,000 per year

About the role

  • Assist sales teams in presenting the Toast product and platform to prospects
  • Become an expert in the product with complete knowledge of the technologies and the application software
  • Learn to identify the prospect’s business challenges and whether to position the value of the Toast platform and/or the partner ecosystem as a solution
  • Clearly communicate gaps in product/market fit to Product Management and Product Marketing teams
  • Work closely with Sales Enablement regionally to provide training and product expertise
  • Attend trade shows and other events as a Toast brand ambassador
  • Must have ability to work closely with Product Management, Sales Enablement, and Marketing teams
  • Must have the ability to work with minimal supervision
  • A strong spirit and energy to provide the best support in the restaurant industry
  • Comfortable working in an entrepreneurial environment

Requirements

  • Minimum two years hospitality or related industry experience required
  • Ability to handle complex customer communications fluently while maintaining high levels of customer satisfaction
  • Strong problem solving/troubleshooting skills
  • POS knowledge required, Restaurant operations experience a plus
  • Excellent communication and customer service skills
  • Detail oriented
  • Must have the ability to work with minimal supervision
Benefits
  • competitive compensation
  • benefits programs that help to attract, retain, and motivate the best and brightest people in our industry
  • means to a healthy lifestyle with flexibility to meet Toasters’ changing needs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
POS knowledgerestaurant operations experience
Soft Skills
problem solvingtroubleshootingcommunicationcustomer servicedetail orientedability to work with minimal supervisionability to handle complex customer communications