Solutions Architect, Data Engineering
Snowflake
Cloud
Senior Solutions Engineer
Tines
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $155,000 - $165,000 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face
- Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
- Build and demo Tines Stories with customers to show value and win sales
- Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
- Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
- Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
- Be a key source of market feedback into the product organization
- Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
- Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
- Drive the strategic direction for sales engineering within the Canadian region, aligning with overall business goals and objectives
- Act as a senior voice of the SE team in setting the direction for sales engineering in the NAMER region helping us evolve to meet overall business goals and objectives
- Mentor and provide guidance to other sales engineers, fostering professional growth and skill development within the team
- Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation
- Lead the design and implementation of complex automation solutions for high-profile customers, ensuring successful deployment and integration
- Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights
- Act as a senior advocate for key customers, ensuring their needs are met and their feedback is incorporated into product development
- Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption
Requirements
- 8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company
- Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
- Security and/or IT industry experience
- Strong skills and experience with uncovering customer needs
- Experience with delivering compelling demos to customers and winning technical evaluations
- Experience communicating with business and technical audiences
- A love for learning, open to giving and receiving feedback and passionate about making clients successful
- Project management skills and ability to deliver customer solutions
- Analytical skills and the ability to craft actionable insights from complex data
- A startup mentality with the ability to adapt in a fast-paced environment
- Ability to travel up to 30% of the time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
no-code automationAPIscloud technologiesautomation solutionstechnical evaluationsproject managementdata analysiscustomer demossales engineeringmetrics development
Soft skills
communicationcustomer needs analysismentoringcollaborationadaptabilityfeedback receptivenessproblem-solvingstrategic thinkingpresentation skillsprofessional growth
