Timescapes

Strategic Account Manager

Timescapes

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • - Strategic Account Management: Develop and execute comprehensive account plans for a select list of strategic accounts, resulting in the attainment of account specific ARR retention and expansion targets. This includes identifying key stakeholders at the head-office level and creating a strategy to build relationships across all relevant departments, from project teams to executive leadership.
  • - Partnership & Relationship Building: You will become a trusted advisor who strategically guides our Tier 1 customers toward adopting or renewing a partnership model with Timescapes through an Enterprise Wide Agreement. You’ll be the primary point of contact for head-office decision-makers, fostering relationships with key personas such as C-suite, Digital/Innovation teams, and senior/regional project leaders. You'll champion the company-wide adoption of our solutions and lead the negotiation of enterprise wide agreements.
  • - Cross-Functional Collaboration: Serve as the central hub for your strategic accounts, coordinating efforts with internal teams including Solutions Consulting, Marketing, and Customer Success to ensure a seamless customer journey and drive significant revenue growth.
  • - Industry & Domain Expertise: Leverage your deep knowledge of the construction industry and technology to have credible, high-level conversations with Digital/Innovation teams and senior leadership. You will be seen as a thought leader who understands their business challenges, not just a product seller.
  • - Forecasting & Target Achievement: Accurately forecast revenue growth and pipeline activity for your strategic accounts individually and at a portfolio level. Consistently work toward meeting and exceeding revenue targets by driving both new business and expansion opportunities within your named account list, and effectively balancing your focus on the delivery of month to month new project revenue and establishing long-term, mutually beneficial enterprise wide agreements.
  • - CRM Management & Data Quality: Maintain and update all sales activities, customer interactions, and account plans within the CRM (Hubspot) to ensure data integrity, facilitate reporting, and support accurate sales forecasting.

Requirements

  • - 6-10+ years of experience in a new business or strategic account sales role, ideally within technology or Software as a Service (SaaS).
  • - Proven success managing complex enterprise sales cycles, cultivating deep, long-term relationships with C-suite and senior leadership and negotiating enterprise wide agreements
  • - Demonstrable experience and existing network within the Australian construction industry, particularly with tier 1 general contractors.
  • - Deep domain expertise in construction technology or a related field, with the ability to confidently discuss industry trends, challenges, and solutions with senior stakeholders.
  • - Strong understanding of sales methodologies and qualification frameworks.
  • - Experience collaborating with internal teams (e.g. Solutions Consulting, Customer Success, Product, Marketing) to drive account-wide success.
Benefits
  • This is your chance to help build something meaningful - technology that genuinely makes construction better while working with people who care about doing great work.
  • We're at an exciting stage where your decisions will directly impact our trajectory as we scale globally.
  • We offer:
  • - Competitive compensation
  • - $500 annual health and wellbeing allowance
  • - EAP support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic account managemententerprise sales cyclessales forecastingCRM managementdata integritynegotiationsales methodologiesqualification frameworksrevenue growthcustomer journey
Soft skills
relationship buildingcross-functional collaborationtrusted advisorthought leadershipcommunicationstakeholder engagementstrategic guidanceteam coordinationcustomer successproblem-solving