TIM Brasil

Backend Engineer

• Responsible for positioning IoT & 5G products and solutions for the B2B segment, both internally and externally, including launching new products and solutions; planning and coordinating the necessary actions (events, communications, media, social networks, channel, etc.) according to the specific characteristics of different business verticals (Agribusiness, Industry, Logistics, etc.).
• Develop Go-to-Market plans and materials for products and solutions;
• Enable positioning for different business verticals, ensuring alignment with TIM's strategy for the B2B market;
• Ensure the necessary actions for issuing press releases that communicate TIM's B2B positioning, based on the strategy for different business verticals;
• Create guidance materials for commercial teams, including playbooks and market studies to drive new business generation;
• Coordinate the customer engagement framework for IoT & 5G clients;
• Monitor the department budget: annual budget planning and justification, revisions, and monthly expense control;
• Prepare executive presentations for client meetings and events;
• Develop GTM performance dashboards and reports (pipeline, leads, conversions, ROI);
• Conduct market analysis and benchmarking (competitors, trends, partner activity);
• Identify new opportunities (events, verticals, partnerships);
• Create opportunity maps by vertical/region;
• Update the library of case studies, results, and proofs of value;
• Organize field data and learnings (events, campaigns, visits);
• Ensure consistency between timelines, budgets, and deliverables;
• Support execution of initiatives and events, interfacing with the Advertising team to ensure events align with TIM's B2B strategy;
• Handle procurement and control of promotional items and uniforms

Go-to-Market Professional – Senior Consultant

Financial Planning and Analysis

• Responsible for financial planning and budgeting activities, as well as procurement and acquisitions, monitoring budgeted vs. actuals, forecasts and provisions, and performing routines in support systems and managing supplier contracting and payment processes to ensure proper financial and operational control.
• Apply company guidelines in line with internal policies and procedures (e.g., finance, procurement and contracting, accounts payable, among others);
• Support the area in resolving questions related to Planning and Control;
• Support the preparation of the Industrial Plan;
• Prepare budgets (Budget / Forecast) - CAPEX and OPEX;
• Prepare financial previews and provisions;
• Support activities related to the accounting close;
• Monitor the area's contracts;
• Support activities related to SAP operations for data uploads, as well as monitoring and reconciliations;
• Manage and archive area documents that support the activity;
• Support activities related to the area's payments;
• Review, improve, consolidate and report the area's KPIs related to the topic;
• Support the supplier contracting process for projects related to the area;
• Monitor and prepare studies on market trends and best practices, propose internal improvements and continuous process enhancements;
• Prepare and validate the economic viability of investment projects / optimization initiatives;
• Support the approval process for investment projects at CAC meetings;
• Consolidate and analyze Actual vs Plan variances;
• Prepare monthly investment monitoring reports;
• Consolidate and analyze ex-post analyses of investment projects.

Senior Consultant - Financial Planning & Support

Sales

• Responsável por aprimorar o omnichannel e a multicanalidade e, de modo a garantir eficiência e o melhor resultado comercial para a empresa.
• Desenvolver, estruturar e evoluir estratégias de distribuição comercial e multicanal, assegurando que lojas físicas, parceiros e canais digitais operem de maneira integrada;
• Aprimorar iniciativas que potencializem o omnichannel, incluindo melhorias em ship-from-store, retirada em loja (PU), entregas last mile e projetos que ampliem a capilaridade logística.
• Monitorar e analisar KPIs estratégicos — vendas, cobertura, produtividade, SLA, lead time, níveis de estoque e performance logística — propondo ações preditivas para ganho de eficiência e impacto direto na experiência do cliente.
• Atuar como ponte entre áreas internas (Comercial, Logística, TI, Supply, Operações de Loja e parceiros), garantindo alinhamento e execução consistente da estratégia multicanal.
• Realizar análises de mercado, tendências e concorrência, identificando oportunidades para ampliar a eficiência operacional, a qualidade das entregas e a integração dos canais.
• Conduzir projetos especiais de inovação e digitalização da jornada de abastecimento e fulfillment, fortalecendo a previsibilidade, a velocidade e a precisão das operações.
• Trabalhar ativamente o reabastecimento omnichannel, alinhando previsões de demanda, pedidos e níveis de estoque entre lojas e e-commerce, maximizando disponibilidade e sell-out.
• Acompanhar o ciclo completo das ofertas e campanhas, monitorando impactos operacionais e identificando oportunidades de melhoria no abastecimento e na jornada de entrega.
• Garantir fluidez na disseminação de informações para canais internos e externos, reforçando processos existentes e suportando a implantação de novos fluxos e sistemas.
• Atuar como agente de mudança, propondo melhorias processuais e sistêmicas que elevem a eficiência omnichannel, reduzam custos e aumentem o impacto comercial.

Sales Distribution Support, Especialista

Solutions Engineer

• Responsible for delivering innovative solutions to clients' problems, i.e., capturing business requirements and transforming them through analysis and design into technical solutions.
• Design and define the architecture for new or existing complex OSS systems;
• Develop architecture diagrams for OSS systems using tools such as Microsoft Visio or equivalents;
• Create and maintain detailed and organized technical documentation for OSS projects;
• Prepare PowerPoint presentations for internal and external meetings and presentations;
• Collaborate with development and engineering teams to translate technical requirements into clear visual representations;
• Support the creation and maintenance of technical reports and workflows;
• Apply basic programming knowledge to review and interpret scripts or simple automations.

Solution Architect – Senior Consultant

Product Manager

• Responsible for conceiving, developing and managing digital products, ensuring they are adaptable and aligned with market needs with a focus on delivering the best customer experience
• Translate business area needs (problems, processes, etc.) using advanced analysis techniques
• Senior-level experience negotiating with major partners
• Experience negotiating digital partnerships
• Ability to negotiate improvements, revisit agreements and propose continuous optimizations
• Knowledge of Artificial Intelligence with a practical view of its application in products and processes
• Analyze competitive information with a focus on comparing digital products
• Understanding of new payment methods, including emerging options and digital payment flows
• Define product specifications based on various factors and use cases, working closely with clients and other company functions (developers, designers and engineers)
• Manage and source new partners for mobile top-up/prepaid recharge sales through digital channels.

Digital Product Manager

Analyst

• Manage transportation activities across the various fronts of the operational logistics chain (incidents, deliveries, freight validations, claims, failed deliveries, information, etc.);
• Monitor KPIs and performance notifications when delivery targets are not met for the process;
• Analyze and control materials held by partners and inventory with our logistics operators;
• Plan and monitor operational actions for reverse logistics and refurbishment of equipment;
• Monitor suppliers' compliance with logistics service contracts, ensuring the contracted services are executed as agreed;
• Support sales channels/internal clients in logistics-related interactions, ensuring expected deliveries and addressing reported demands;
• Analyze data related to all aspects of the logistics operation, converting it into actionable information to support improvements, decision-making and management reporting;
• Apply an agile mindset across logistics fronts, seeking value-driven deliveries with an appropriate sense of urgency;
• Continuously seek market opportunities and innovations, as well as identify potential new partners to improve service quality and drive area growth;
• Participate in projects and processes, ensuring alignment with logistics operations and meeting mapped objectives;
• Identify and adopt system tools or Artificial Intelligence solutions that provide advantages for daily activities and deliver differentiated results with higher productivity.

Logistic Professional – Analyst

Consultant

• Responsável pelo suporte na consolidação do orçamento Capex e Opex, assim como sua validação com visão E2E da Rede;
• Participar do planejamento de realização, provisão mensal de Capex e Opex;
• Criar e implantar dashboards com as visões dos domínios e propósitos da Rede;
• Suportar áreas internas com orientações sobre o mercado (e fornecedores) sobre a evolução tecnológica e sobre as previsões/características dos serviços;
• Garantir um ótimo grau de automação em todos os projetos desenvolvidos tanto na fase de planejamento quanto em toda a vida útil do projeto;
• Garantir o planejamento mais eficiente possível para o atendimento das obrigações regulatórias, buscando redução de custos e levantando sinergias com demandas do negócio;
• Assegurar a coerência das ações tecnológicas do Grupo e o suporte nas atividades de consultoria e validações tecnológicas;
• Manter-se atualizado quanto a novas tecnologias do mercado de telecom;
• Buscar alinhamento com demais áreas técnicas, de negócio e suporte;
• Suportar a criação de modelos preditivos de projeções de rede de telecom para suportar a tomada de decisão;
• Consolidar orçamentário plurianual de redes de telecom, baseado nos inputs das áreas de negócio, bem como manter a consistência junto ao plano de arquitetura e plano industrial;
• Participar no desenvolvimento do plano de arquitetura tecnológica e plano industrial para suportar e defender a confecção do plano orçamentário, com base nas diretrizes tecnológicas e de previsão dos serviços definidos.

Senior Network Technical Planner

Data Engineer

• Extract data from multiple sources for ingestion into Big Data platforms, relational and non-relational databases.
• Ensure that data is appropriate, accessible, and available.
• Ensure alignment between operational data and the required and desired data model.
• Optimize performance and scalability.
• Implement methods to improve data reliability and quality.
• Combine raw information from different sources to create consistent, machine-readable formats.
• Develop and test architectures that enable extraction and transformation of data for predictive or prescriptive modeling.
• Identify opportunities for data acquisition.
• Develop analytical tools and programs.
• Contribute to fostering a Data-Driven Decision culture across the company, acting as an interface between technical teams and various business areas.
• Provide data to Data Scientists and Data Analysts.
• Work very closely with software development, as you will frequently handle data extracted directly from source systems.
• Support the definition of the most appropriate architectural solution for automation projects, taking into account company best practices and available technologies.
• Manage user access profiles for the developed platform.
• Implement and manage APIs with corporate authentication (LDAP, OAuth2, JWT).
• Produce indicators, dashboards, metrics, and KPIs.

Senior Data Engineer

• Prepare and consolidate budget execution planning and management.
• Prepare provisions and the monthly accounting close for capex and opex.
• Participate in the implementation of KPI dashboards and control reports.
• Support financial/economic decisions for RFPs or direct procurements.
• Manage the financial governance of development requests.
• Manage the supplier payment flow process, reviewing the entire demand approval chain and the generation of BoQ, PO, FS and provisions.
• Monitor budget consumption as well as physical and financial progress.
• Prepare and validate economic feasibility studies for investment projects and optimization initiatives.

Technical Planner – Senior

• Responsible for supporting the area in strategic planning processes for the expansion of the company's broadband fiber optic network and monitoring the performance of the built coverage areas, as well as managing physical and financial indicators.
• Lead projects for network coverage expansion and partner, product and service performance;
• Support management decision-making through analyses, development of management reports and process automations;
• Map processes, identify opportunities, propose and implement process improvement actions, optimizing and automating controls and reports;
• Prepare Business Cases to support the fixed network expansion strategy to new cities using external data;
• Develop dashboards, executive presentations and monitor network indicators;
• Analyze commercial indicators for Sales, Gross and Churn;
• Analyze customer purchasing profiles and performance of coverage areas;
• Conduct ex-post analyses of projects and work streams.