TIM Brasil

O&M Senior Consultant, Routing, ITX Ops

TIM Brasil

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Job Level

Senior

Tech Stack

AnsibleDNSLinuxMongoDBMySQLNoSQLSQLTCP/IPUnix

About the role

  • Responsible for performing specialized maintenance and operation of mobile network systems.
  • Perform specialized-level maintenance and operation of network elements and services within the area of responsibility;
  • Analyze and execute configuration requests (MOP), resolve medium- and high-complexity issues, and handle corrective tickets for network elements within scope;
  • Perform acceptance testing for new network elements and services (ATP and PQR);
  • Deploy, manage and troubleshoot network devices in virtualized environments;
  • Ensure, together with the monitoring team, the deployment and proper functioning of monitoring integrations;
  • Provide support and manage the implementation and activation of engineering projects;
  • Support the engineering team with occasional validations at the TIM Lab for solutions or equipment within the network scope;
  • Analyze and resolve faults related to implemented configurations and provide support for network failures detected in normal production operations;
  • Provide occasional support to the network monitoring team and the Innovation Labs area;
  • Work on-call and participate in emergency shifts according to area schedule;
  • Execute scheduled activities during maintenance windows (between 22:00 and 07:00);
  • Develop scripts and processes for automation to increase efficiency and reduce task execution time.

Requirements

  • Experience troubleshooting Core Network elements (medium and low complexity issues) and IP networks (routers and switches);
  • Experience in operations and maintenance support for telecommunications operators;
  • Experience in convergent environments covering fixed and mobile networks;
  • Experience validating new solutions in production environments;
  • Knowledge of operating systems (Linux, Unix, etc.) and experience with datacenter infrastructure equipment (servers, storage, switches, routers, etc.);
  • Knowledge of databases: SQL, MongoDB, NoSQL, MySQL, among others;
  • Knowledge of programming/scripting languages (Shell Script, Python, Ansible, etc.);
  • Knowledge of STP and TCP/IP protocols, application and routing protocols: DNS, DHCP, FTP, SFTP, NTP, SSH, SNMP, OSPF, and advanced knowledge of signaling protocols SIGTRAN, SIP, SS7 (Camel, MAP, ISUP, INAP), Diameter;
  • Experience with datacenter NMS monitoring tools such as HPE OpenView and Zabbix, and experience managing network devices in virtualized environments;
  • Availability to work night shifts (5x2 rotation with weekend on-call);
  • University degree (Bachelor's) completed
Benefits
  • Flexible Benefits Program
  • Medical and Dental Assistance *
  • Medication Benefit *
  • Wellhub (formerly Gympass) *
  • Meal and/or Food Allowance
  • Financial Well-being Program
  • Private Pension Plan
  • Company mobile phone with unlimited data and voice allowance
  • Agreements and partnerships with over 3,000 companies and institutions, including discounts on electricity and broadband internet bills
  • Online English course extendable to one family member or friend
  • Internal Training and Development Program
  • Profit Sharing
  • "My First Benefit" - Childcare assistance for children up to 2 years old
  • Daycare reimbursement (for parents)
  • Flexible work models and schedules
  • Happy Day - Day off during birthday month
  • Extended leave for maternity, paternity, marriage and adoption
  • Commuter/Transportation Allowance
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingCore Network elementsIP networksLinuxUnixSQLMongoDBShell ScriptPythonAnsible
Soft Skills
problem-solvingcommunicationteam collaborationadaptabilitytime management
Certifications
Bachelor's degree