TIM Brasil

Senior Consultant – Network Operations Transport

TIM Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Rio de JaneiroBrazil

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Job Level

Tech Stack

About the role

  • Responsible for performing maintenance and specialized operation on mobile and primary fixed network systems, providing Tier 2 and 3 support for corrective processes of TIM's Transport network.
  • Support the technical training process for Level 1 monitoring and remediation teams, as well as participate in automation of monitoring and troubleshooting processes.
  • Diagnose and address simple and complex failures in protection, routing, and resilience protocols in transport networks.
  • Interact with Level 3 Support, Engineering, OSS, and vendors when necessary.
  • Perform interventions across layers: BBIP: Access, Aggregation and Core. Routers: PE, Edge, Access, Shadow, Edge Core, Outer and Inner Core; Switch: Aggregation, Access and Distribution; UBB: MSAN, Access Service Router, Distribution and BRAS; WiFi: AP up to WLC; Full IP MPLS Metro Multiservice Network: Access, Aggregation, Distribution and Core.
  • Perform interventions on equipment such as PDH, PTN, SDH, NG-SDH, WDM, ROADM, Metro Ethernet, and related technologies.
  • Participate in projects, processes, tools, and validation of new solutions.
  • Prepare incident reports, analyses and inputs for Solutions Management.
  • Train Level 1 and Level 2 teams to align knowledge across the area.

Requirements

  • Availability to work in shift model (business hours), 5x2 schedule with weekend on-call rotation.
  • Knowledge of software, hardware, Linux and Windows.
  • Knowledge of Network Design and Architecture.
  • Knowledge of fiber optics, reference levels and testing instruments.
  • Experience in Continuous Improvement.
  • Experience in transmission technologies such as PDH, PTN, SDH, NG-SDH, WDM, ROADM, Metro Ethernet and related technologies.
  • Experience with data protocols and technologies such as TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, UBB and related technologies.
  • Knowledge of the company's OSS tools is desirable.
  • Knowledge of 2G, 3G, 4G mobile networks and VAS is desirable.
  • Certifications in the field are desirable.
  • Bachelor's degree completed.
Benefits
  • Flexible Benefits Program
  • Medical and Dental Coverage *
  • Medication Benefit *
  • Wellhub (formerly Gympass) *
  • Food and/or Meal Voucher
  • Financial Well-being Program
  • Private Pension Plan
  • Company mobile phone with unlimited internet and voice allowance
  • Discounts and partnerships with over 3,000 companies and institutions, including discounts for your electricity and broadband internet bills
  • Online English course extendable to 1 family member or friend
  • Internal Training and Development Program
  • Profit Sharing
  • 'My First Benefit' – Assistance for children up to 2 years old
  • Daycare Reimbursement (for parents)
  • Flexible work models and schedules
  • Happy Day – Day off during your birthday month
  • Extended leave for maternity, paternity, marriage and adoption
  • Commuter allowance
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxWindowsNetwork DesignFiber OpticsPDHPTNSDHNG-SDHWDMMetro Ethernet
Soft Skills
Technical TrainingIncident ReportingContinuous ImprovementCollaborationKnowledge Sharing
Certifications
Telecommunications CertificationsNetwork Certifications