TIM Brasil

Network Operations Transport Professional – O&M Consultant

TIM Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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Tech Stack

LinuxTCP/IPVoIP

About the role

  • Responsible for performing maintenance and specialized operations on mobile and primary fixed network systems, providing level 2 and 3 support for corrective processes in TIM's Transport network.
  • Support the technical training of monitoring and level 1 handling teams, and participate in the automation of monitoring and troubleshooting processes.
  • Diagnose and resolve simple and complex faults in transport protection, routing and resilience protocols.
  • Interact with 3rd-level Support, Engineering, OSS and Vendors, when necessary.
  • Perform interventions on the following layers: BBIP — Access, Aggregation and Core; Routers — PE, Edge, Access, Shadow, Edge Core, Outer Core and Inner Core; Switches — Aggregation, Access and Distribution; UBB — MSAN, access/distribution Service Router and BRAS; Wi‑Fi — AP up to WLC; Multiservice Metro Full IP MPLS network — Access, Aggregation, Distribution and Core.
  • Perform interventions on equipment and technologies such as PDH, PTN, SDH, NG‑SDH, WDM, ROADM, Metro Ethernet and related systems.
  • Participate in projects, processes, tooling and qualification (homologation) of new solutions.
  • Prepare ticket reports, analyses and inputs for Solution Management.
  • Train 1st and 2nd level teams to align and standardize knowledge across the area.

Requirements

  • Knowledge of software, hardware, Linux and Windows; knowledge of network design and architecture.
  • Knowledge of fiber optics, reference levels and testing instruments.
  • Experience in Continuous Improvement.
  • Experience with transmission (TX) technologies such as PDH, PTN, SDH, NG‑SDH, WDM, ROADM, Metro Ethernet, etc.
  • Experience with data protocols and technologies such as TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, UBB, etc.
  • Knowledge of the OSS tools used by the company is desirable.
  • Knowledge of mobile networks (2G, 3G, 4G) and VAS is desirable.
  • Relevant certifications in the field are desirable.
  • University degree completed.
  • Availability to work morning shifts in a 5x2 schedule with weekend on-call/standby.
Benefits
  • Flexible Benefits Program
  • Medical and Dental Assistance *
  • Medication Benefit *
  • Wellhub (formerly Gympass) *
  • Meal and/or Food Vouchers
  • Financial Well-being Program
  • Private Pension Plan
  • Mobile phone with unlimited internet and voice allowance
  • Partnerships with over 3,000 companies and institutions, including discounts for electricity bills and broadband internet
  • Online English course extendable to one family member or friend
  • Internal Training and Development Program
  • Profit Sharing
  • "My First Benefit" – Assistance for children up to 2 years old
  • Daycare reimbursement (for parents)
  • Flexible working models and schedules
  • Happy Day – Day off during your birthday month
  • Extended leave for maternity, paternity, marriage and adoption
  • Transportation voucher
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxWindowsnetwork designfiber opticsPDHPTNSDHNG-SDHWDMMetro Ethernet
Soft Skills
technical trainingproblem-solvingcommunicationcollaborationcontinuous improvement
Certifications
relevant certificationsuniversity degree