
Project Manager
TIEVA
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • United Kingdom
Visit company websiteExplore more
About the role
- Manage the response of projects, acknowledging details following agreed SLA’s.
- Oversee the full project lifecycle, including planning, forecasting, risk, issues and escalation management, and seamless service transition—ensuring delivery is on time, within budget, and to customer satisfaction.
- Proactively manage multiple projects simultaneously of differing types and technologies.
- Manage the delivery of projects adhering to the agreed project process and utilising the relevant project documentation.
- To manage the handover of all relevant projects into BAU.
- Weekly reporting on projects to the Head of Projects and internal stakeholders.
- Ensure accurate financial forecasting and reporting for projects.
- Effective management of expectations by communicating project timelines, risks and dependencies.
- Updating RAID Log, forecasting, Project Progress Report and where needed raising an exception report to capture project change.
- Act professionally concerning management, confidentiality, security, personal attitude and presentation.
- Work collaboratively with the Project team to help achieve Key Results and Tactical Objectives.
- Be prepared to work in a flexible way to assist colleagues in the delivery of services to customers.
- Meeting with the customer to identify and agree project requirements.
- Preparing a Statement of Works, plus other project documentation as required.
- Ensuring the project is managed to meet the customer proposal and contract.
- Ascertaining written agreements and establishing expectations for the lifecycle of the project.
- Meeting required and agreed deadlines.
- Ensure proactive steps are taken to resolve project delays, escalating where necessary.
- Providing a supported handover, including details of all configurations, technical data, contract data.
Requirements
- Minimum 4 years in a project management role in an IT environment
- Demonstrated success in managing projects within the IT Sector
- Experience in Cloud Technologies – Azure, Microsoft 365 modern workplace implementations is desired
- Experience in Network and Security Solutions is desired
- Experience in Telecommunications is desired
- Experience in Infrastructure and Datacentre deployments is desired
- Extensive background working within Managed Service Provider (MSP) environments, with a clear understanding of customer-centric delivery models, is desired.
- Prince 2 certified foundation and practitioner level is desirable.
- Knowledge of IT technologies
- Excellent problem-solving skills and attention to detail
- Ownership of projects and problems
- Ability to prioritise and multitask.
- Ability to manage 15 to 20 projects simultaneously
- Financial monitoring of project progress avoiding scope-creep and budget over run.
Benefits
- Financial Life Insurance
- Pension
- Car allowance (subject to role)
- £1000 refer a friend bonus.
- Generous uncapped commission scheme (sales role)
- Profit share bonus scheme (non-sales, subject to T&C’s)
- Free will-writing service
- Long Service Awards (financial and time rewards)
- Electric Car Scheme (salary sacrifice)
- Cycle to Work Scheme (salary sacrifice)
- IT Purchase / Loan Scheme
- Financial Wellbeing Tool
- Pension Surgery (consultation with a financial advisor)
- Discount scheme (retail, experience days etc.)
- Navan Buying holidays (salary sacrifice)
- Childcare voucher scheme
- Health and Wellbeing
- Private Medical Insurance
- Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support)
- Digital GP
- Wisdom Well-Being Platform
- Gym membership contribution
- Gym time
- Yoga –Free onsite yoga
- Eye tests
- Flu jabs
- Fruit basket –per floor stocked weekly
- Mental Health First Aiders
- Time off Holidays –above statutory increasing with service, plus 8 bank holidays
- Birthday benefit -Have your birthday off on us!
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Compassionate Leave
- Jury Duty
- Funeral Leave
- Volunteering Days
- Welcome goodie bag.
- Company apparel
- Free staff parties
- Incentives –Competitions and prizes including trips.
- Staff awards
- Culture Team events
- Free onsite parking
- New refurbed office -Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementfinancial forecastingrisk managementCloud TechnologiesAzureMicrosoft 365Network SolutionsSecurity SolutionsTelecommunicationsInfrastructure deployments
Soft Skills
problem-solvingattention to detailownershipprioritizationmultitaskingcommunicationcollaborationflexibilitycustomer-centric deliveryexpectation management
Certifications
Prince 2 foundationPrince 2 practitioner