Senior Network Support Engineer – IP, DWDM

Tietoevry

full-time

Posted on: 1/6/2026

Location Type: Remote

Location: Argentina

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About the role

Monitor customer services per platform and act both on alarm-generated, as well as customer-initiated incidents, and conduct trouble-shooting
Interact with third party providers (hardware, network, FLM) in the course of trouble-shooting
Own and coordinate efforts for your incident by perform in-depth level of analysis and troubleshooting, including joint trouble-shooting with vendor or customer
Coordinate ongoing planned maintenance
Follow and suggest changes for best practices, contribute to knowledge database

Solid foundation and expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper), Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena)
Strong technical knowhow and skills in terms of trouble shooting (e.g. TCP/IP, MPLS, BGP, QoS, DWDM)
Experience working in international telecom environment (NOC, Technical Support)
Demonstrated ability to take on operational leadership, making immediate decisions and executing them effectively
Strong analytical capabilities and a drive to transform information into fact-based knowledge
Exceptional teamwork skills with a strong sense of responsibility, actively contributing to the success of the team
Excellent communication skills to effectively convey information and collaborate with various stakeholders
Fluent professional English and Spanish.

Benefits

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.

Tip: use these terms in your resume and cover letter to boost ATS matches.

trouble shootingTCP/IPMPLSBGPQoSDWDMIPfiberxWDMoperational knowledge

operational leadershipanalytical capabilitiesteamworkcommunicationresponsibility