Tietoevry

Manager

• End-to-end responsibility for customer deliveries, including coordination with internal teams, suppliers, and customers.
• Ensure accurate system registrations and handle escalations related to service delivery.
• Identify and recommend improvements to existing processes and systems to enhance delivery performance.
• Distribute tasks and responsibilities to internal stakeholders involved in the delivery process.
• Monitor the status of each order by maintaining regular communication with all parties.
• Provide proactive status updates to customers, addressing any deviations from the expected timeline.
• Follow up on internal tasks and ensure their timely completion.
• Accurately register service components in internal support systems.
• Coordinate field engineers for onsite activities, testing, and service activation.
• Lead troubleshooting efforts with internal teams and suppliers when needed.
• Send customer documentation as outlined in Arelion’s delivery processes.
• Collect, validate, and store test protocols.
• Manage and order local tails, cross-connects, and CPE with suppliers.
• Escalate any issues that could impact the committed Ready-For-Service (RFS) date.
• Manage Early Life Support (ELS) for newly delivered services.
• Support Sales during customer meetings on delivery-related topics.

Service Delivery Manager

Software Engineer

• Design and implementation of RF software based on feature specifications
• Code review and quality improvement
• Fault analysis, debugging, and correction
• Product maintenance and continuous improvement

C++ Developer

Backend Engineer

• Build software using .NET framework
• Enhance application functionality and provide user support
• Collaborate with internal & customer teams for design and maintenance

.Net, React Fullstack

• Designing and building the backend layer, including: Developing the DataLayer on top of Microsoft SQL Server, with a focus on schema design and query optimization
• Implementing and consuming REST APIs for integration with security providers (Azure, AWS, Google Cloud) and 3rd-party security tools
• Extending our custom workflow engine, enrichment APIs, and backend logic
• Participating in the development of the web portal and reporting infrastructure
• Working on AI-driven features to enhance the efficiency of Security Operations, such as: Alert classification, summarization, and triage using models like OpenAI / Azure OpenAI
• Automating playbook actions and recognizing patterns that trigger automated responses

Senior .NET Backend Developer – MS SQL, REST API, AI

Administration

• Administration, maintenance, and optimization of DB2 databases in production and non-production environments
• Implementation and management of HADR (High Availability Disaster Recovery) solutions
• Backup and recovery administration using TSM (Tivoli Storage Manager)
• Cluster and failover management using TSA (Tivoli System Automation)
• Installation, patching, and application of fix packs for DB2 environments
• Monitoring database performance and troubleshooting issues proactively
• Supporting customers with technical incidents and service requests
• Planning, installing, and configuring new DB2 databases and instances
• Ensuring compliance with security and audit standards
• Preparing and maintaining documentation for database procedures, configurations, and changes

Senior DB2 Administrator

• Vara med och fortsätta bygga vårt team som ansvarar för systemförvaltning och vidareutveckling av ett större lönesystem (stordator) och flera därtill relaterade system (webbapplikationer) inom offentlig sektor.
• Arbeta nära systemanalytiker och kunden samt beslutsfattare kring lösningsförslag och behovs- samt kravspecifikationer för nyutveckling och underhåll.
• Arbeta nära systemanalytiker och webbutvecklare kring applikationssupport och felsökning samt eventuella rättningar kopplat till lönesystemet och dess integrationer.
• Delta i planering av förvaltning och löpande utveckling tillsammans med kunden och övriga i teamet.
• Arbeta med dokumentation.
• Löpande samarbete med övriga support- och förvaltningsteam samt övriga samarbetspartners.
• Arbeta agilt enligt Scrum samt Kanban.
• Ges möjlighet att både utvecklas och ta ansvar i ett team med en bra mix av seniora och juniora kollegor.
• Bidra med god förståelse för legacy applikationer och hjälpa till att skapa en teknisk roadmap för uppgraderingar med ny teknik

Cobol Developer

DevOps Engineer

• Senior DevOps engineer/architect for HCI project (Hyper-Converged Infrastructure) enabling Azure services to run locally on Azure Stack Hub
• Write and maintain Terraform Infrastructure-as-Code templates and create modular, reusable Terraform modules
• Automate provisioning processes for virtual machines, networks, storage in Azure Stack Hub
• Develop Python scripts for resource management, monitoring, and integration with APIs (e.g., Azure REST API)
• Automate post-deployment configuration and custom logic not covered by Terraform
• Work with virtualization layer technologies (Hyper-V, Storage Spaces Direct) to support Azure Stack Hub deployments

Senior DevOps Engineer, Python

• Lead, coordinate and document service restoration activities for Major Incidents and Escalations.
• Major Incident Management process workflow ownership and accountability.
• Validate identified/proposed incidents according to Major Incident criteria and approve or reject MI status.
• Justify MI status rejection and explain alternative ITIL processes.
• Communicate relevant updates to stakeholders and provide regular progress updates.
• Initiate technical meetings with required technicians and source/lead technical meetings.
• Problem investigation and creation; resolution coordination.
• Collect internal inputs for Root Cause Analysis and compose Major Incident Report.
• Capture data during the Major Incident Management Process to drive continuous improvements.
• Verify and define impact of Major Security Incidents and drive their resolution.
• Conduct post-incident reviews and contribute to corrective actions and continuous improvement of service quality.

Major Incident & Escalation Manager

• Helhetlig applikasjonsforvaltning – ansvar for hele livssyklusen av virksomhetsapplikasjoner, inkludert stabilitet, skalerbarhet, vedlikehold og videreutvikling
• Operativ support – behandling av hendelser og serviceforespørsler
• Endringsarbeid – utvikling og implementering av endringer, kodejusteringer og tekniske forbedringer
• Kontinuerlig forbedring – drive automatisering, modernisering og forenkling av applikasjonsporteføljen
• Kvalitetssikring – sikre at tjenester leveres i tråd med ITIL v4, Agile og DevOps-praksis
• Dokumentasjon og SLA – vedlikeholde systemdokumentasjon og sikre overholdelse av tjenestenivåavtaler
• Prosjektledelse – lede eller bidra til prosjekter knyttet til applikasjonsutvikling og forbedring
• Interessentsamarbeid – fungere som bindeledd mellom forretningsenheter, IT-team og eksterne leverandører

Application Manager

Sales

• Identifisere og kontakte potensielle kunder – både nye og eksisterende
• Kartlegge kundens behov og foreslå relevante konsulenttjenester
• Utarbeide og presentere tilbud og løsningsforslag
• Følge opp kontrakter og sikre kundetilfredshet
• Opprettholde god kundekommunikasjon og bygge langsiktige relasjoner
• Relasjonsbygging internt