Case Manager
Tidal Basin Group
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
About the role
- Coordinating required services to address unmet needs and assessing when a case should be recommended for closure or reopening
- Build and maintain strong relationships with community members, organizations, and stakeholders
- Represent the organization at community events, meetings, and forums
- Develop and implement outreach strategies to promote organizational initiatives
- Gather and communicate community feedback to internal departments
- Coordinate and manage community engagement programs and activities
- Serve as a point of contact for community inquiries, concerns, and suggestions
- Facilitate open communication between the organization and the community
- Monitor community trends and issues to inform organizational planning
- Collaborate with internal teams to ensure alignment with community needs
- Prepare reports on community engagement efforts and outcomes
Requirements
- Associate’s degree in social work, public administration, communications, or a related field
- A minimum of one (1) year of experience in publicly facing case management
- Experience compiling and entering data, preferred
- Experience in event planning and public speaking is a plus
- Must be able to clear a criminal background check.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementdata compilationevent planningpublic speaking
Soft skills
relationship buildingcommunicationcollaborationcommunity engagementproblem solving
Certifications
Associate’s degree in social workAssociate’s degree in public administrationAssociate’s degree in communications