People Analytics, Workday Reporting Analyst
Ticketmaster
full-time
Posted on:
Location Type: Remote
Location: Arizona • Florida • United States
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About the role
- Support the Manager, People Analytics in implementing Ticketmaster HR’s people data strategy
- Build, maintain, and enhance Workday reports (advanced, matrix, composite) to support HR and business reporting needs
- Extract, compile, and validate HR data from multiple systems including Workday, Culture Amp, and other people platforms
- Produce regular people metrics reports and dashboards covering turnover, retention, recruitment, DEI, talent mobility, reward, and other workforce indicators
- Develop and update analytics dashboards (e.g., in Workday) for HR and business leaders
- Assist in establishing and tracking key people KPIs through automated reporting
- Support the creation and delivery of organizational health scorecards and insights packs for senior HR and business leaders
- Analyze data to identify trends, patterns, risks, and opportunities, providing clear explanations and insights
- Respond to ad ‑ hoc reporting and data requests across multiple HR and business areas
- Provide Workday reporting expertise to help drive adoption of self ‑ service reporting
- Ensure high standards of data accuracy through data quality checks and validation processes
- Help automate recurring reporting processes, including blending datasets for biannual promotion cycles
- Maintain confidentiality and adhere to best practices for safeguarding sensitive workforce data
- Contribute to continuous improvement of people analytics tools, methodologies, and processes
- Support additional projects and duties as needed
Requirements
- At least 3 years of experience as a People Analytics or business analytics professional
- Hands‑on experience building Workday reports (advanced, matrix, composite required)
- Workday data sources, business objects, report joins, prompts, custom objects, and report optimization
- Security domain understanding related to reporting and data access
- Strong proficiency with Microsoft Office suite with special emphasis in Excel required
- Working knowledge of Workday (or other HRIS), Culture Amp, Smartsheet, Google Docs and or all other related systems preferred
- Strong knowledge of HR analytics reporting best practices
- Knowledge of various people analytics KPIs required (ie. time to fill, turnover, etc)
- Experience with or interest in AI ‑ driven analytics tools is desirable
- Excellent critical thinking and problem-solving skills, to resolve data issues and any other barriers to progress
- Experience analyzing data and data mining using tools such as Alteryx, R or Python preferred
- Experience in querying data through SQL preferred
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workday reportsdata validationdata analysisreport optimizationSQLAlteryxRPythonHR analytics reportingpeople analytics KPIs
Soft Skills
critical thinkingproblem-solvingdata accuracyconfidentialitycommunicationorganizational skillscontinuous improvement