TIAA

Director, Client Health Management, Operations – Strategic Intelligence

TIAA

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • New York • North Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $145,000 - $205,000 per year

Job Level

Lead

About the role

  • Approves and audits mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
  • Analyzes and reviews complex trends in modeling to inform other lines of business, such as product development and marketing.
  • Develops and inspects data mining models, statistical reporting and data analysis methodologies to identify key customer segments and improve potential business decisions.
  • Develops and presents detailed reports and conclusions for business, finance, and investment management to senior leaders.
  • Facilitates data-system performance monitoring and tuning, and guides the development and implementation of improvements.
  • Manages large, complex projects or processes with limited oversight while working with other team members to ensure accurate findings and results.
  • Monitors and communicates key performance metrics and operational challenges to management to quantify and articulate the business impact of data analytics initiatives or issues.

Requirements

  • University (Degree) Preferred
  • 5+ Years Required; 7+ Years Preferred
  • Client Health Management
  • Operations & Process Excellence
  • Strategic Intelligence & Insights
  • Leadership & Collaboration
  • Collaboration, Continuous Improvement Mindset, Data-Driven Business Intelligence, Data Engineering/Analytics, Data Visualization, Predictive Modeling, Problem Solving, Programming, Resourcefulness, Statistics, Story Telling
Benefits
  • Health insurance
  • Superior retirement program
  • Highly competitive health, wellness and work life offerings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data miningstatistical reportingdata analysispredictive modelingdata visualizationprogrammingstatistics
Soft Skills
leadershipcollaborationcontinuous improvement mindsetdata-driven business intelligenceproblem solvingresourcefulnessstorytelling
Certifications
University Degree