Thumbtack

ERG Manager, Community Manager

Thumbtack

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$103,500 - CA$126,500 per year

About the role

  • Bring ideas forward, pressure-test approaches, and translate inclusion and belonging priorities into high-quality employee experiences
  • Serve as the day-to-day operational partner for ERG leaders by supporting planning, evaluating impact, and helping design intentional programming
  • Establish and maintain playbooks, documentation, communication norms, and systems for ERG work
  • Partner with local and regional community ambassadors to design inclusive programming
  • Own relationships with vendors, event logistics, budget tracking, and resource communication
  • Track participation, engagement, and feedback to continuously improve programs
  • Work closely with Employee Experience, Internal Comms, Events, and other partners for recognition and engagement campaigns

Requirements

  • 5+ years of experience in Employee Experience, HR, People Operations, Community Programs, Inclusion & Belonging, or a related field
  • Hands-on experience supporting ERGs, affinity groups, employee communities, or large-scale engagement programs
  • Proven ability to manage multiple priorities, stay organized, and deliver with consistency
  • You don’t just run programs, you build repeatable processes, scalable frameworks, and continuously improve
  • Excellent organizational skills and attention to detail
  • Clear communicator with strong interpersonal skills
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
organizational skillsattention to detailclear communicationinterpersonal skillsability to manage multiple prioritiesconsistency in delivery