Thryv

Software Account Executive – Franchise

Thryv

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • This role is responsible for establishing and nurturing relationships with Franchisors across North America.
  • The primary objective is to secure new clients and enhance the existing franchise footprint to meet a predetermined sales quota.
  • The Software Account Executive conducts greater than 50% of their work outside of their home office.
  • Contacts assigned franchise leads to secure new SaaS clients by utilizing established sales processes, including providing sound recommendations through a consultative approach.
  • Recommend solutions that address the client’s needs.
  • Establishes and maintains strong working relationships with key stakeholders within the franchises.
  • Meets and exceeds sales quotas by driving brand awareness and lead generation via Franchisee referrals, tradeshows, associations, creating and leading webinars and formal presentations, and ensuring customer satisfaction and retention.
  • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
  • Participates in sales meetings, call calibrations, and training as needed.
  • Travel between 50-75% of the time.

Requirements

  • 3+ years of experience in outbound sales required (preferably in a SaaS role or company)
  • 4+ years of related experience required (7+ years preferred)
  • Manage and grow customer accounts by building strong relationships, understanding client needs, and delivering strategic solutions that drive retention and revenue expansion
  • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
  • Associate’s degree (or international equivalent) or equivalent experience required
Benefits
  • We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful.
  • Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management.
  • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
  • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands.
  • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound salesSaaSsales processesconsultative approachclient engagementproduct certificationsorder entrylead generationcustomer retentionrevenue expansion
Soft Skills
relationship buildingcommunicationstrategic thinkingcustomer satisfactionpresentation skillsteam collaborationproblem-solvingadaptabilitynegotiationstakeholder management
Certifications
Associate’s degreesales certifications