Adv Brokerage Ops Prof
Thrivent
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Minnesota • United States
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Salary
💰 $23 - $31 per hour
About the role
- Answering incoming phone calls and processing new account documents, maintenance requests, transfers, and distributions
- Analyzing and processing non-routine and/or complex new business and service transactions
- Making outbound calls as required
- Ensuring service-related activities are performed quickly, accurately, and cost-effectively
- Providing support in the development of policies/procedures and quality assessments
- Cooperating and working collaboratively to accomplish department objectives
Requirements
- High School, 1-2 years related experience
- Strong written and communication skills
- Proficient with MS Excel, MS Word, and applicable financial reporting tools
- Ability to work day and/or evening shifts according to volume forecasts.
Benefits
- various bonuses (including, for example, annual or long-term incentives)
- medical, dental, and vision insurance
- health savings account
- flexible spending account
- 401k
- pension
- life and accidental death and dismemberment insurance
- disability insurance
- supplemental protection insurance
- 20 days of Paid Time Off each year
- Sick and Safe Time
- 10 paid company holidays
- Volunteer Time Off
- paid parental leave
- EAP
- well-being benefits and other employee benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial reporting
Soft Skills
communicationcollaborationanalytical skillsorganizational skills