Thrivent

Associate Customer Care Professional – Annuities, Licensed

Thrivent

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $48,796 per year

About the role

  • Provide a call experience that doesn't rely on a script
  • Build rapport with callers of diverse backgrounds
  • Navigate multiple systems while engaging callers
  • Focus on quality and first-call resolution
  • Participate in structured training and ongoing coaching

Requirements

  • High school diploma or equivalent experience, post-Secondary education is preferred
  • Annuity experience preferred
  • Successfully complete FINRA Series 6 exams within 90 days of hire /transfer for Annuities product
  • Experience navigating complex customer interactions from support through to resolution.
  • Ability to welcome change and contribute to continuous improvement in a fast-paced work environment
  • Bilingual in English and Spanish a plus!
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Annuity experienceFINRA Series 6
Soft Skills
build rapportnavigate complex customer interactionsfocus on qualityfirst-call resolutionwelcome changecontribute to continuous improvement
Certifications
high school diplomapost-secondary education