Technical ownership of Thrive Enterprise client projects related (but not limited to) the following: Microsoft 365 Platform, Thrive Security Service Offerings, Cloud Infrastructure Platforms (VMWare, Azure, AWS), Network Infrastructure, Windows Server Technology, Line-of-business Applications
Ability to assess and implement technologies across diverse computing environments for Thrive enterprise clients
Analyze an unfamiliar client environment to determine the most secure, efficient and successful path to complete documented project goals
Work through the project process to reach a successful outcome by: Coordinating and prioritizing engineers from multiple distributed teams, Successfully translating customer business needs into technical realities, Performing hands-on engineering as necessary, Pivot technical approach to meet shifting priorities set by Thrive enterprise clients, Clearly and professionally communicate project plans, potential impacts and testing procedures to Thrive enterprise clients at both a technical and an executive level.
Track and manage time effectively to accomplish multiple ongoing projects.

Requirements

Bachelor’s Degree, Technical Degree or equivalent work experience
6-8+ years of Administrative and/or Project experience with Windows Server and related technologies
6-8+ years of workstation, network, and/or public cloud support experience
Experience with monitoring and remote management tools
Experience working with highly complex technical projects involving multiple workstreams
Self-motivated with ability to work both independently and in a team environment
Preferred Experience using ServiceNow (or other project management software)
Experience in ITIL methodology and change management processes
Willingness to improve team process and contribute to team and company initiatives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft 365VMWareAzureAWSWindows Servernetwork infrastructuremonitoring toolsremote management toolsITIL methodologychange management

Soft Skills

self-motivatedindependent workteam collaborationproject coordinationcommunicationprioritizationanalytical skillsadaptabilityproblem-solvingtime management