ThousandEyes (part of Cisco)

Product Solutions Architect

ThousandEyes (part of Cisco)

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $180,600 - $220,200 per year

Job Level

SeniorLead

Tech Stack

CloudPython

About the role

  • Develop and communicate best practice technical solutions that address a broad range of customer challenges
  • Ensure successful go to market and adoption of ThousandEyes products, serving as a subject matter expert for product, sales, and marketing teams
  • Create reference architectures, guides, labs, and demos for ThousandEyes solutions and products
  • Build and maintain demos for ThousandEyes products and integrations
  • Partner with product docs to ensure quality of technical documentation
  • Engage directly and regularly with customers to gain an in-depth understanding of their business processes and product needs, validate solutions, and develop product champions
  • Serve as a customer and field advocate within the product organization
  • Support sales and marketing efforts as required, including travel to conferences and customer meetings
  • Support new product and feature introduction activities, such as conducting technical training and creating technical decision maker presentations

Requirements

  • Strong networking domain expertise and experience
  • Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, SE, or other similar customer-facing role)
  • Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures
  • Excellent verbal and written skills and a willingness to present and defend your ideas
  • Customer-focused self-starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team
  • Bachelor’s degree, preferably in computer science or engineering
  • Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
  • Knowledge of Python, or other programming languages, is a plus