Senior Solutions Architect
Blue Cross Blue Shield Association
AWSCloudJavaJavaScriptPython
Product Solutions Architect
ThousandEyes (part of Cisco)
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $180,600 - $220,200 per year
Job Level
SeniorLead
Tech Stack
CloudPython
About the role
- Develop and communicate best practice technical solutions that address a broad range of customer challenges
- Ensure successful go to market and adoption of ThousandEyes products, serving as a subject matter expert for product, sales, and marketing teams
- Create reference architectures, guides, labs, and demos for ThousandEyes solutions and products
- Build and maintain demos for ThousandEyes products and integrations
- Partner with product docs to ensure quality of technical documentation
- Engage directly and regularly with customers to gain an in-depth understanding of their business processes and product needs, validate solutions, and develop product champions
- Serve as a customer and field advocate within the product organization
- Support sales and marketing efforts as required, including travel to conferences and customer meetings
- Support new product and feature introduction activities, such as conducting technical training and creating technical decision maker presentations
Requirements
- Strong networking domain expertise and experience
- Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, SE, or other similar customer-facing role)
- Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures
- Excellent verbal and written skills and a willingness to present and defend your ideas
- Customer-focused self-starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team
- Bachelor’s degree, preferably in computer science or engineering
- Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
- Knowledge of Python, or other programming languages, is a plus
