Thorne

QA Engineer

• Coordinates and governs Thorne’s CAPA process, ensuring compliance with internal procedures, cGMP requirements, and regulatory expectations
• Serves as the primary point of contact for CAPA process questions, execution guidance, and continuous improvement
• Ensures CAPAs are appropriately initiated from deviations, investigations, audits, complaints, OOS, supplier issues, and OCM quality events
• Coordinates CAPA meetings and reviews, and ensures actions are clearly defined, risk-based, and capable of preventing recurrence
• Leads and supports structured root cause analysis using appropriate methodologies and challenges inadequate or superficial investigations and drives deeper root cause identification when needed
• Reviews corrective and preventive actions for technical adequacy and alignment to root cause
• Verifies CAPA effectiveness and ensures appropriate documentation and justification for closure
• Coordinates CAPA implementation, progress, and closure for Outside Contract Manufacturers (OCMs) and external suppliers
• Reviews supplier and OCM CAPA responses for completeness, technical soundness, and effectiveness
• Partners with Supplier Qualification, Procurement, and QA leadership to escalate late, ineffective, or high-risk external CAPAs
• Supports supply chain governance by ensuring external CAPAs are timely, risk-based, and audit-defensible
• Builds strong working relationships with Manufacturing, QC, Engineering, QA, Planning, Procurement, and external partners
• Facilitates cross-functional CAPA discussions and drives accountability for assigned actions
• Provides clear and professional communication with internal teams, OCMs, and suppliers regarding CAPA expectations and status
• Acts as a quality advocate by challenging weak responses while maintaining productive working relationships
• Ensures CAPA records are complete, accurate, traceable, and audit ready within the Quality Management System
• Compiles and maintains CAPA metrics, dashboards, and periodic reports for management review
• Supports internal audits, third-party audits, and regulatory inspections by providing CAPA documentation and serving as CAPA SME
• Proactively identifies opportunities to improve CAPA workflows, templates, and tools

Quality Assurance CAPA Specialist

Support Engineer

• Work in a clean, safe, and innovative warehouse environment with opportunities to grow and develop.
• Receive deliveries, move materials using forklift, reach trucks, order pickers.
• Conduct inventory counts and ensure products meet strict quality standards.
• Pick a wide variety of orders accurately and quickly, following all company procedures.
• Maintain order integrity while efficiently emptying carts, pallets, and packing orders.
• Build and shrink wrap pallets for distribution.

Quality Assurance CAPA Specialist

Inventory Support Technician