Thndr

Operations Generalist

Thndr

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • Egypt

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Tech Stack

Cloud

About the role

  • Review user agreements and validate signatures against internal (Standard Operating Procedures) SOPs.
  • Execute post-approval and post-rejection operational steps
  • Maintain and manage tracking sheets related to agreement status and signature validation
  • Coordinate with relevant teams to ensure a seamless user experience
  • Monitor and maintain the overall health of the signature process and escalate inconsistencies

Requirements

  • Knowledge of Know Your Customer (KYC) and User Agreement Processes: Familiarity with KYC procedures, including reviewing user agreements, signatures, and onboarding documentation is a plus.
  • Experience with Cloud Platforms or Remote Tools: Familiarity with cloud-based tools (e.g., Google Drive, Dropbox) and remote collaboration tools (e.g., Slack, Trello)
  • Adaptability: Willingness and ability to quickly learn new software or tools as required by the organization.
  • Communication Skills: Strong verbal and written communication skills to interact with team members and respond to queries effectively.
  • Familiarity with Data Validation Tools: Experience with tools or processes for validating and cleaning data.
Benefits
  • Strong attention to detail
  • High level of ownership and accountability
  • Clear written communication skills
  • Efficiency and consistency
  • Uncompromising integrity and strong dedication to professionalism
  • Ability to meet given targets
  • Adhere to company policies, data privacy regulations, and confidentiality standards while handling sensitive information
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYC proceduresdata validation
Soft Skills
adaptabilitycommunication skills