Thndr

Video Editor

• Generate and pitch video concepts, not just execute briefs
• Translate objectives into clear visual narratives with structure and emotion
• Think in pacing and rhythm, not just shots
• Shoot, direct, edit, and produce across touchpoints
• Make strong decisions on framing, lighting, and transitions
• Own quality end-to-end without needing step-by-step direction
• Work alongside copywriters, designers, and producers
• Contribute visual perspective and creative solutions in the room
• Give and receive feedback well
• Make investing feel clear and engaging on screen
• Turn complex money concepts into videos people finish watching
• Build credibility through clarity, not simplification

Video Creative

Operations

• Define the operating model across Trading Ops, Financial Ops, and Account Opening
• Own the daily and ad hoc operational cycles
• Manage daily settlement, end-of-day processes, and reconciliation
• Handle corporate actions
• Oversee mutual fund operations
• Manage funding operations
• Build and grow the operational team
• Own incident management as an operational discipline

Head of Operations

Content Marketing Manager

• Data Analysis: Collect, clean, and analyze data from Superset, Intercom, Braze, Google Sheets, internal tools, and other data sources to uncover user behavior, content gaps, and recurring questions.
• SQL & Reporting: Write SQL queries, work with dashboards, and build structured trackers that help the content team understand what users are asking, where they are getting stuck, and which topics need better content.
• Python & Automation: Use Python to clean messy datasets, merge data, automate repetitive tasks, write scripts, and prepare data for deeper analysis.
• API Integration: Make API calls to pull data from different platforms and support lightweight workflows that keep content insights updated.
• Machine Learning & Classification: Use basic ML or NLP techniques to cluster and classify user questions, support conversations, search queries, and content gaps by theme, intent, product, or journey stage.
• Data Workflows: Work with the Data Engineering team to define, connect, and refresh the data sources needed for recurring content intelligence reports.
• Insight Generation: Turn raw data into clear recommendations that help us decide what content to create, rewrite, prioritize, or test next.
• Documentation: Document your analysis, workflows, assumptions, and recurring reports so the team can reuse and build on your work.
• Collaboration: Work closely with Content, CX, Growth, Product, and Data teams to connect user insight with better education, support, and communication.

Data & Content Intelligence Intern

• Trade Processing and Settlement: Oversee post-execution trade matching, confirmation, allocation, and settlement for equities, fixed income, derivatives, and other assets. Ensure timely and accurate processing across multiple asset classes.
• Reconciliations: Perform daily, weekly, or monthly reconciliations of cash balances, positions, transactions, and holdings against custodians, prime brokers, accounting systems, and fund administrators. Investigate and resolve breaks/discrepancies independently.
• Corporate Actions and Income Processing: Manage dividends, interest accruals, stock splits, mergers, rights issues, and other events. Process and reconcile related cash flows and adjustments.
• Portfolio and Security Master Data Maintenance: Update and validate security reference data, pricing, and portfolio information in systems. Support data integrity for reporting and accounting.
• Reporting and Accounting Support: Assist with or prepare investment accounting reports, performance data, regulatory filings, and client/fund statements. Contribute to month-end, quarter-end, or year-end close processes.
• Compliance and Controls: Ensure all activities adhere to internal policies, regulatory requirements (e.g., FRA rules, AML, or jurisdiction-specific standards), and operational risk controls. Flag anomalies or potential issues.
• Issue Resolution and Process Improvement: Investigate operational exceptions, collaborate with front/middle office, custodians, or vendors to resolve them. Identify opportunities to automate or streamline workflows.
• System and Vendor Management: Work with operational platforms (e.g., portfolio management systems, accounting software like Yardi in some contexts, or trade order management systems). Support system integrations or testing for new products.
• Other Administrative Tasks: Handle documentation, audit support, fee calculations, or onboarding of new accounts/instruments at an operational level.

Video Creative

Head of Operations

Data & Content Intelligence Intern

Asset Management Operations Specialist