Third Plateau

People Operations

• Oversee and process semi-monthly payroll, including onboarding, terminations, leave management, deduction changes, and generating reports.
• Troubleshoot payroll issues and ensure systems integrate effectively with finance and other providers.
• Partner with the payroll provider to manage payroll tax filings, reconciliations, and compliance with federal, state, and local regulations.
• Administer employee benefits including open enrollment, invoicing, and ad-hoc changes; coordinate open enrollment logistics and assist employees with enrollment and troubleshooting.
• Process semi-monthly 401(k) contributions accurately and on time; track eligibility and maintain data accuracy with Fidelity.
• Manage end-to-end logistics for onboarding, benefits enrollment, background checks, and 401(k) setup; partner with hiring managers to develop personalized onboarding plans.
• Lead offboarding processes, including exit interviews and feedback collection.
• Lead the annual review process by configuring and managing Lattice review modules; train staff on performance tools and support calibration during annual reviews.
• Provide day-to-day HR operational support, including email communications, timekeeping, expense management, and responding to employee questions; maintain and improve People Operations systems and SOPs.
• Engage in team-building activities, professional development, and organizational culture initiatives; participate in peer learning communities and regular check-ins with leadership.
• Address day-to-day employee concerns related to workplace issues, conflict, or performance; provide coaching to managers and employees to resolve conflicts informally.
• Manage the full-cycle recruitment process, facilitate debrief sessions, and coordinate with hiring managers to select final candidates.
• Maintain job descriptions and skill frameworks; support design and execution of development and training programs aligned with organizational goals.
• Oversee HR systems (Paylocity, Lattice, Lever, Ethena) ensuring data integrity and system optimization; drive automation and evaluate vendors.
• Generate and analyze payroll, benefits, and performance reports; build dashboards and reporting tools to monitor workforce trends.
• Administer leave programs and provide guidance on eligibility and processes; manage government filings, audits, and reporting (e.g., HCSO, OSHA, EEOC, Form 5500).

People Operations Generalist