Lead and mentor a team responsible for managing and maintaining the company's IT infrastructure, including servers, networks, storage, and cloud environments
Collaborate with cross-functional teams to define IT strategies, roadmaps, and solutions aligned with business objectives
Develop and implement IT policies, procedures, and standards to ensure security, availability, and performance of IT systems
Oversee the planning, design, implementation, and optimization of IT infrastructure projects and initiatives
Monitor and manage IT operational performance, including incident, problem, and change management processes
Drive continuous improvement efforts to enhance operational efficiency, cost-effectiveness, and service delivery
Manage vendor relationships and ensure optimal performance of outsourced IT services and solutions
Stay abreast of emerging technologies, trends, and best practices to recommend innovative solutions to clients
Collaborate with sales and business development teams to provide technical expertise and support during client engagements
Represent the company in industry events and engage with stakeholders to promote the company's security capabilities

Requirements

Bachelor’s degree or equivalent experience.
10 or more years of experience in Technology, with at least 5 years in a leadership role.
One or more security certifications such as ITIL, CCNA, MCSA, or AWS/Azure is required.
Advanced levels of understanding of technologies including information security, applications, infrastructure, networking, telephony, virtualization, storage, data protection, cloud and VDI solutions.
Experience with SaaS and Cloud Provider (AWS, Azure, GCP) infrastructure and management
Excellent communication and interpersonal skills, with the ability to articulate complex technological concepts to a non-technical audience.
Experience managing and leading high-performing IT teams, including remote and cross-functional members
Knowledge of infrastructure automation techniques and technologies
Strong leadership skills and the ability to manage multiple projects and priorities
Highly organized and ability to work independently.

Benefits

Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT infrastructure managementinformation securitynetworkingvirtualizationdata protectioncloud solutionsVDI solutionsinfrastructure automationincident managementchange management

Soft Skills

leadershipcommunicationinterpersonal skillsorganizational skillsproject managementcollaborationtechnical expertiseproblem-solvingindependencecontinuous improvement

Certifications

ITILCCNAMCSAAWS certificationAzure certification