Active participation in the AHEAD ESM SSE and service delivery teams
Be a thought leader for AHEAD ESM clients, responsible for designing, architecting technical solutions
Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
Develop relationships with other Observability SSE team members, leaders, and partners in support of sales objectives
Strategize and execute technical sales calls
Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
Participate in the mentorship of entry-level team members
Possess strong, detailed product/technology/industry knowledge
Knowledge of job-associated software and applications
Travel required up to 20%

Requirements

Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, Splunk, etc
Expertise in with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development..
Enterprise experience with Cloud Infrastructure, networking and system administration
Experience in architecture leadership that brings together and integrates solutions across multiple vendors
Ability to evaluate new technologies and provide internal training
Ability to understand customer needs, define requirements, and design solutions
Ability to develop and present architectural recommendations and implementation/ assessment services
Excellent written and verbal communication skills
Excellent presentation skills
Extensive experience with Visio and PowerPoint
Strong technical aptitude
Provide technical leadership assuring quality, maximizing team output
Self-motivated
Cribl and Big Panda experience a plus
Experience with automation and advanced configuration management tools are a plus

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

observability technologiesDatadogDynatraceChronosphereNew RelicSplunkCloud Infrastructurenetworkingsystem administrationarchitecture leadership

Soft Skills

communication skillspresentation skillstechnical leadershipself-motivatedrelationship buildingmentorshipstrategic thinkingcustomer needs assessmentsolution designteam collaboration