Think Whole Person Healthcare Aksarben

Scheduler

• Handling a high volume of inbound and outbound patient calls for the purpose of scheduling appointments
• Triaging patients symptoms/issues and routing calls and cases to providers appropriately and in a timely fashion
• Answering inbound calls and placing outbound calls to complete appointment scheduling for patients, following physician-specific criteria, based on appointment type and patient needs
• Triage patient symptoms, questions, and concerns to schedule an appointment or escalate to a triage nurse, if necessary
• Complete patient registration in Allscripts
• Triage and route patient messages to appropriate staff members clinic wide

Clinical Scheduler