Clinical Scheduler

Think Whole Person Healthcare Aksarben

Clinical Scheduler handling patient appointment scheduling in a high-volume healthcare setting. Responsible for inbound and outbound patient calls for appointments and triage.

Posted 7/10/2026full-timeOmaha • New York • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical scheduling and triaging patient calls, with proficiency in Allscripts and electronic health records. Excels in delivering excellent customer service while managing high-volume patient interactions.

Highest-signal resume keywords

Medical Scheduling ExperienceAllscripts ProficiencyElectronic Health Records (EHR) KnowledgeCustomer Service SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical SchedulingElectronic Health RecordsPatient TriagingAppointment SchedulingData Entry

Soft Skills

Effective CommunicationProfessionalismTeam CollaborationPatience in Tense Situations

Tools & Technologies

AllscriptsWordExcelAccessOutlook

Industry Keywords

Medical Insurance KnowledgePatient RegistrationHigh-Volume EnvironmentInbound and Outbound Calls

About the role

Key responsibilities & impact

Handling a high volume of inbound and outbound patient calls for the purpose of scheduling appointments
Triaging patients symptoms/issues and routing calls and cases to providers appropriately and in a timely fashion
Answering inbound calls and placing outbound calls to complete appointment scheduling for patients, following physician-specific criteria, based on appointment type and patient needs
Triage patient symptoms, questions, and concerns to schedule an appointment or escalate to a triage nurse, if necessary
Complete patient registration in Allscripts
Triage and route patient messages to appropriate staff members clinic wide

Requirements

What you’ll need

School diploma or GED equivalent required
Minimum of one (1) year of experience with medical scheduling, preferably in a high-volume environment
Minimum of one (1) year of experience with electronic health records, preferably with Allscripts
Knowledge of medical insurance and insurance companies
Skill at communicating in a professional manner, both verbally and in writing
Skill in using a computer and a variety of software, including Electronic Health Records (EHR) software, Word, Excel, Access, and Outlook
Skill in attention to detail and accuracy
Ability to communicate effectively and deliver excellent customer service
Ability to work independently and in a team environment
Ability to be patient in tense situations
Ability to be a good representative of Think.

Benefits

Comp & perks

eligible to work from home after 6 months
No weekends or holidays