Think Construction Services LLC.

QA Engineer

• Conduct remote quality assurance evaluations according to established project guidelines.
• Assess customer interactions across phone, email, live chat, websites, and digital platforms.
• Evaluate professionalism, communication skills, product knowledge, responsiveness, accuracy, and overall customer experience.
• Document objective findings and complete comprehensive evaluation reports.
• Submit reports accurately and within required deadlines.
• Upload supporting documentation, screenshots, or receipts when applicable.
• Maintain confidentiality regarding client information and evaluation assignments.
• Ensure all work meets established quality and reporting standards.
• Communicate professionally with project coordinators when clarification or additional information is needed.

Quality Assurance Evaluator

Research Analyst

• Conduct online market research and collect relevant consumer and industry information.
• Review customer opinions, surveys, product feedback, and market trends.
• Assist with gathering qualitative and quantitative research data.
• Analyze information and identify patterns, trends, and customer preferences.
• Complete research assignments using provided instructions and guidelines.
• Evaluate customer experiences with products, services, and digital platforms.
• Prepare accurate summaries, reports, and research findings.
• Maintain organized records of completed assignments and collected data.
• Ensure all research activities are completed accurately and within project deadlines.
• Maintain confidentiality of client information and research materials.

Quality Assurance Evaluator

Market Research Associate