Systems Integration Engineer
Thinc Forward
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Lead end-to-end integration of new client offices, including planning, onsite deployment, and post-implementation support
- Conduct onsite and remote assessments of client environments to determine infrastructure needs
- Deploy, configure, and test network equipment (firewalls, switches, wireless access points), servers, and PCs
- Coordinate and manage onsite integration activities, including directing and collaborating with local or client-side resources
- Ensure integrations align with client standards, security requirements, and MSP best practices
- Troubleshoot and resolve issues encountered during deployments and integrations
- Communicate progress, risks, and completion status to internal teams and stakeholders
- Work with cross-functional team members to effectively and efficiently support handoff to helpdesk or managed services teams following successful integration
- Additional duties as needed
Requirements
- Ability to travel up to 75%, including some weekend travel
- Bachelor’s degree in IT, Management & Information Sciences, or similar field preferred
- Strong working knowledge of networking concepts, hardware, and infrastructure (LAN/WAN, firewalls, switching, wireless)
- Experience deploying and supporting servers, PCs, and related hardware
- Well-rounded understanding of operating systems, software, and networked environments
- Ability to assess environments, identify gaps, and recommend appropriate solutions
- Excellent organizational and time-management skills, especially in a travel-heavy role
- Comfortable working independently and making decisions in the field
- Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders
- Willingness and ability to travel extensively to client sites
- Prior experience in an IT MSP environment preferred
- Experience with office buildouts, relocations, or multi-site integrations required
- Familiarity with quoting or project scoping for infrastructure deployments
- Experience coordinating with third-party vendors or local technical resources
Benefits
- Health care benefits (medical, dental, and vision)
- Paid time off (and public holidays)
- 401(k) retirement plan
- Life insurance
- Hybrid or remote work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
networking conceptsfirewallsswitchingwireless access pointsserversPCsoperating systemsinfrastructure deploymenttroubleshootingintegration
Soft Skills
organizational skillstime-management skillsindependent decision-makingcommunication skillscollaborationproblem-solvingassessment skillsadaptabilityclient interactionstakeholder management
Certifications
Bachelor’s degree in ITBachelor’s degree in Management & Information Sciences