Thinc Forward

Solutions Engineer

• Lead end-to-end integration of new client offices, including planning, onsite deployment, and post-implementation support
• Conduct onsite and remote assessments of client environments to determine infrastructure needs
• Deploy, configure, and test network equipment, including firewalls, switches, and wireless access points, as well as servers and PCs
• Coordinate and manage onsite integration activities, including directing and collaborating with local or client-side resources
• Ensure integrations align with client standards, security requirements, and MSP best practices
• Troubleshoot and resolve issues encountered during deployments and integrations
• Communicate progress, risks, and completion status to internal teams and stakeholders
• Work with cross-functional team members to support handoff to helpdesk or managed services teams following successful integration
• Perform additional duties as needed

Systems Integration Engineer