TheSoul Group

R&D Manager

TheSoul Group

full-time

Posted on:

Location Type: Remote

Location: Belarus

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About the role

  • Monitor the daily operation of servers and internal software used for managing social media accounts.
  • Ensure uninterrupted performance of systems by identifying and resolving issues in a timely manner.
  • React quickly to system failures, errors, or interruptions and restore normal operation.
  • Perform routine operational tasks related to Twitter account management.
  • Handle common account access and authorization issues independently.
  • Make basic updates to accounts when required (profile information, media, links).
  • Manage multiple systems and tasks in parallel while maintaining accuracy.
  • Report system status, incidents, and completed tasks to the direct manager on a regular basis.
  • Execute urgent or time-sensitive tasks during the workday as they arise.
  • Follow established workflows and contribute to process improvements when possible.
  • Take full responsibility for assigned systems and ensure their stable operation.

Requirements

  • Proven experience working in **fast-paced, technically complex environments** where quick problem-solving is essential.
  • **Practical experience and adaptability** are more important than formal education; formal degrees are not mandatory.
  • Strong understanding of **social media platforms**, with a focus on **Twitter (X)**.
  • Ability to **manage multiple accounts**, perform routine account actions, and resolve common access issues independently.
  • Basic technical skills with computers and virtual environments (e.g., restarting systems, managing files, following operational workflows).
  • Ability to **identify issues, analyze causes, and proactively keep processes running smoothly**.
  • Advantageous: experience managing **multiple accounts, dashboards, or systems simultaneously**.
  • Experience performing **repetitive but critical tasks** accurately and efficiently.
  • Comfortable working **remotely** and reporting progress regularly to a manager.
  • Confident user of **Windows OS**.
  • Familiarity with **social media management interfaces** (posting, editing profiles, uploading media, managing links).
  • **Language skills:** Russian (native or fluent preferred); English (basic to intermediate, sufficient to navigate interfaces, system messages, and instructions).
  • **Availability:** Full-time (8 hours/day) with a stable internet connection; remote setup required.
  • Preferred: time zone within **1–3 hours of Cyprus**.
  • Willingness to **respond quickly to urgent operational tasks** during working hours.
  • Highly **organized, responsible, and proactive**, with a solution-oriented mindset.
  • **Fast learner** with strong attention to detail.
  • Able to work **independently** without constant supervision.
  • **Stress-resistant**, comfortable troubleshooting systems frequently.
  • Strong sense of **ownership** over assigned processes and outcomes.
Benefits
  • Flexible Work Options: Work from home, your favorite café, or anywhere that sparks your creativity. Enjoy the freedom with remote work options that fit your lifestyle.
  • Creative Vibes and an International Team: 80% of our employees are creators working from 70+ countries, producing awesome content for billions of followers worldwide.
  • Talent Growth: Engage in transparent knowledge sharing within the company and our internal academy, offering 470+ courses—learn, teach, or both, and shape your path to expertise.
  • Seamless Operations: An ecosystem that fuels new ideas, promotes transparent task management, empowers flexible collaboration without time constraints or meetings—no red tape, just results!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
social media managementTwitteraccount managementtechnical troubleshootingoperational workflowsWindows OSfile managementsystem monitoringissue identificationprocess improvement
Soft skills
problem-solvingadaptabilityorganizationresponsibilityproactivityattention to detailindependencestress resistanceownershipfast learning