Thermo Fisher Scientific

Senior Director, Commercial Operations, Strategy Execution

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Hybrid

Location: Remote • Massachusetts • Pennsylvania • United States

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Salary

💰 $175,100 - $233,500 per year

Job Level

Senior

About the role

  • Team leadership for more than 30 highly skilled colleagues; provide vision, management structures, expertise and coaching to ensure world class commercial operations performance
  • Responsible for growing sales force efficiency through contributing to go to market planning, sales process, and systems enhancements, building effective training programs and building insightful data reporting sales tools
  • Leads rollout of strategic initiatives across division utilizing deployment process (Hoshin Kanri) driving alignment across leadership team and function leads
  • Responsible for design and delivery of tools that expedite the execution of key sales activities
  • Drive continuous improvement of key commercial processes (e.g. forecasting, opportunity management, demos, quoting, lead management) and alignment with field systems
  • Engages in the measurement and analysis of sales force data and drive sales analysis activities that are aligned with our commercial, channel and division business strategies
  • Provide analytical support and counsel to improve strategies, coverage models and sales team configurations to enhance sales effectiveness
  • Ensure planning, forecasting and budgeting efforts are integrated with other sales operations processes within HMDthe Healthcare Market Division, coordinating with finance to align with business unit and division forecasts
  • Translate business strategy into actionable operational and financial improvement initiatives with measurable outcomes
  • Leverage data analytics and AI to define and deploy the productivity and transformation roadmap for HMDthe Healthcare Market Division
  • Lead cross-functional business transformation initiatives focused on driving simplification, scalability, and productivity across the division
  • Run and streamline communications between sales and internal teams, through a set of cross organizational and global mechanisms that facilitate alignment and collaboration and reduce duplication of reporting
  • Implement and lead commercial reviews that support Division and Group monthly and quarterly business reviews and provide Commercial leaders and their staff a comprehensive process to drive action and accountability
  • Lead the sales force training team and enable the best trained sales force in the field

Requirements

  • Strong Demonstrated skills in strategic selling environment along with direct commercial experience
  • SalesForce experience and training
  • Must have a strong interest in people development and training
  • Must have a strong analytical approach to understanding opportunities and solving problems
  • Bachelor’s degree (in a Science or technical field preferred); MBA preferred
  • 10+ years leadership experience in a complex, dynamic, commercial environment
  • Experience with standard commercial processes and needs of a diverse sales organization
  • Experience leading and motivating a high performance team
  • Demonstrated success leading cross-functional productivity and transformation programs with measurable business impact
  • Experience in leveraging digital technology and AI to transform business processes
Benefits
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticssales processforecastingopportunity managementlead managementHoshin KanriSalesForcebusiness transformationcommercial operationstraining program design
Soft Skills
team leadershipcoachinganalytical approachpeople developmentcommunicationcollaborationstrategic sellingmotivationproblem solvingalignment
Certifications
Bachelor’s degreeMBA