Thermo Fisher Scientific

Field Service Engineer I – TEM

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Job Level

Junior

Tech Stack

Electron

About the role

  • Assist with on-site installation, repair, testing, and maintenance of electron microscopy systems, including: Scanning Electron Microscopes (SEM), Transmission Electron Microscopes (TEM), Focused Ion Beam (FIB) systems
  • Perform scheduled preventive maintenance to ensure systems operate according to specifications
  • Troubleshoot and diagnose system issues with guidance from senior engineers when required
  • Support senior field service engineers with complex repairs and system calibrations
  • Develop positive working relationships with customers, system users, and internal teams
  • Travel to customer sites, sometimes on short notice, to provide technical support and service
  • Document service activities and submit detailed field service reports
  • Provide basic customer training on system operation and routine maintenance
  • Follow safety procedures and quality standards when servicing equipment in laboratory environments
  • Provide feedback to product quality and engineering teams regarding system performance
  • Maintain accurate service documentation and support updates to technical service materials

Requirements

  • Bachelor’s degree in Electronics, Engineering, Physics, Chemistry, or related technical field or 4+ years of equivalent education and experience in electronic systems
  • 1+ years of hands-on technical experience installing, troubleshooting, repairing, or calibrating sophisticated analytical equipment such as SEM, TEM, FIB, or similar systems
  • Experience working with ultra-high vacuum (UHV) systems and high voltage equipment preferred
  • Valid driver’s license required
  • Ability to travel up to 75% within assigned territory
  • Physical ability to lift up to 50 lbs. and work in laboratory environments
  • Proficiency in English required, additional languages beneficial.
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electron microscopyScanning Electron Microscopes (SEM)Transmission Electron Microscopes (TEM)Focused Ion Beam (FIB) systemspreventive maintenancetroubleshootingsystem calibrationtechnical supportcustomer trainingservice documentation
Soft Skills
interpersonal skillsrelationship buildingcommunication skillsteam collaborationproblem-solvingattention to detailcustomer serviceadaptabilitytime managementfeedback provision
Certifications
Bachelor’s degree in ElectronicsBachelor’s degree in EngineeringBachelor’s degree in PhysicsBachelor’s degree in Chemistryvalid driver’s license