Business Development Manager, Customer Experience Center
Thermo Fisher Scientific
full-time
Posted on:
Location Type: Hybrid
Location: Plainville • Massachusetts • United States
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Salary
💰 $103,100 - $154,700 per year
About the role
- Develop and execute strategies to attract new customers to engage with the Bioprocess Design Center
- Partner with global commercial teams to support strategic customer opportunities and pre-sales technical discussions
- Represent the Center at select industry events and conferences to generate interest and cultivate new business opportunities
- Drive customer discovery to understand technical needs
- Create project scopes and tailored proposals aligned with customer objectives
- Lead negotiation of proposal terms and commercial agreements
- Collaborate with customers and commercial partners to understand needs and competitive dynamics
- Capture and communicate customer insights to internal teams
- Work with scientific, engineering, and operational teams to ensure seamless customer experiences
- Coordinate resources for visits, demonstrations, and workshops
- Maintain strong working knowledge of the full BPG portfolio
- Clearly articulate Thermo Fisher's integrated value proposition
- Achieve annual engagement and revenue objectives
- Manage opportunity tracking and forecasting
Requirements
- Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in business development, licensing, or strategic partnership experience in life sciences/biotech industry
- Preferred Fields of Study: business, life sciences, engineering, or related field
- Professional certifications in business development, project management, or related areas advantageous
- Demonstrated success in identifying, evaluating and completing complex business deals
- Strong understanding of scientific/technical concepts and ability to translate into business opportunities
- Excellent analytical skills for market assessment, financial modeling, and strategic planning
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentlicensingstrategic partnershipmarket assessmentfinancial modelingstrategic planningproject managementcustomer discoveryproposal negotiationtechnical needs analysis
Soft Skills
communicationcollaborationanalytical skillscustomer insight capturenegotiationleadershiporganizational skillscustomer engagementrelationship buildingproblem-solving
Certifications
business development certificationproject management certificationlife sciences certificationbiotech certificationstrategic partnership certificationanalytical skills certificationfinancial modeling certificationmarket assessment certificationnegotiation certificationleadership certification