Thermo Fisher Scientific

Digital Product Delivery Lead, Operations and Enablement

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Remote

Location: Maryland • United States

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Salary

💰 $175,000 - $262,000 per year

Job Level

Senior

About the role

  • Responsible for development of the AI Digital Product Management culture including, but not limited to, standard operating procedures, artifacts (both development and updating), training, coaching/mentoring at all levels.
  • Define and establish strategic direction and financial objectives for worldwide product lines consistent with overall Line of Business (LOB) strategy, Thermo Fisher mission and Clinical Research Group (CRG) direction.
  • Gain cross-functional organizational alignment for strategic direction.
  • Responsible for long-term strategy, annual revenue and operating performance, customer loyalty, and development of a product management team.
  • Develop and implement products and features to maximize Thermo Fisher’s return from targeted markets.
  • Identify customer needs/market trends and recommend/responsible for pricing strategies.
  • Research competitor products and maintain competitive comparisons and evaluations.
  • Gather insights to shape the direction of the product.
  • Develop product profiles, competitive analysis, presentations, demos, white papers, and product updates for organizational marketing materials.
  • Coordinate new idea reviews and recommendations, concept and design development, project management, and market introduction.
  • Implement market segmentation strategy with marketing managers to clearly define customer’s current requirements and their future needs.
  • Communicate with customers to gain feedback on user product experiences and opportunities.
  • Ensure correct features are identified, taking into account customers, LOB, sales, finance, related lines of business and others.
  • Prioritize and negotiate to build best possible set of features to be included and developed in the new products.
  • Manage projects to develop and improve products, coordinating internal resources as well as customer input to ensure products are completed and delivered on schedule and are positioned for commercial success.
  • Execute product development activities and projects through all phases.
  • Create project plans, determine project teams, gather necessary resources and implement projects.
  • Manage projects, report on progress and ensure successful conclusions.
  • Maintain knowledge of Thermo Fisher Digital products and services as well as changes and developments in the industry affecting work activities.
  • May participate in outside industry groups and forums related to business activities.
  • Manage staff, assign work, monitor activities, evaluate performance and manage escalated/critical issues.
  • Administer employment actions, provide coaching and guidance to staff and promote staff training and development.
  • Support the development and management of department policies and procedures.

Requirements

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
  • MBA / MS preferred.
  • Previous product management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15 years’ experience).
  • Advanced Leadership skills.
  • Demonstrated success in designing and implementing a Product Management Operating Model.
  • Demonstrated success in leading multi-layer teams globally enabling an empowered environment where product teams focus on customer outcomes, not ceremony.
  • Excellent presentation skills with senior leaders in the organization with a clear message and enabling positive dialog for collaboration.
  • In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.
Benefits
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementmarket segmentationcompetitive analysisproject managementproduct developmentpricing strategiescustomer feedback analysisstrategic directionfinancial objectivesoperating performance
Soft Skills
leadershipcoachingmentoringcommunicationcollaborationpresentation skillsnegotiationorganizational alignmentteam managementcustomer focus
Certifications
Bachelor's degreeMBAMS