Thermo Fisher Scientific

Field Service Engineer III, Chromatography LC/IC, LSMS

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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About the role

  • Install, maintain, and repair sophisticated chromatography and mass spectrometry instruments
  • Provide expert technical support and training to customers
  • Troubleshoot complex issues and ensure optimal instrument performance
  • Stay up-to-date with the latest advancements in analytical technologies
  • Contribute to the development and improvement of our service protocols
  • Collaborate with cross-functional teams to enhance customer satisfaction and product performance

Requirements

  • Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments
  • Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
  • Ongoing technical training and certifications required
  • Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry system instrumentation (GC, HPLC, IC, MS) preferred
  • Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
  • Strong diagnostic and problem-solving abilities for hardware and software issues
  • Excellent interpersonal communication skills and proven ability to build positive customer relationships
  • Professional working proficiency in English; additional languages beneficial
  • Ability to read and interpret technical documentation, schematics, and engineering drawings
  • Proficiency with Windows operating systems, networking, and standard business software
  • Valid driver's license and ability to travel 50-75%
  • Physical ability to lift up to 50 lbs and work in laboratory environment
  • Experience mentoring and training others preferred
  • Ability to work independently while maintaining strong team collaboration
  • Availability to respond to urgent customer needs
  • Must follow all safety protocols and be able to work in cleanroom environments when required
Benefits
  • Work Schedule Standard (Mon-Fri)
  • Environmental Conditions Able to lift 40 lbs. without assistance
  • Adherence to all Good Manufacturing Practices (GMP) Safety Standards
  • Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed
  • Strong Odors (chemical, lubricants, biological products etc.)
  • Will work with hazardous/toxic materials

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
chromatographymass spectrometryGas ChromatographyLiquid ChromatographyIon ChromatographyMass Spectrometryultra-high vacuum systemshigh voltage electronicselectro-mechanical systemstroubleshooting
Soft skills
diagnostic abilitiesproblem-solvinginterpersonal communicationcustomer relationship buildingindependent workteam collaborationmentoringtrainingresponsiveness to customer needsadherence to safety protocols
Certifications
technical training certifications