FSP Clinical Operations Manager
Thermo Fisher Scientific
full-time
Posted on:
Location Type: Remote
Location: Australia
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About the role
- Manage and conduct induction/orientation programs for new employees
- Ensure all training records and profiles are complete and up-to-date
- Support allocation activities per the local resourcing process
- Escalate project deliverable issues appropriately
- Deliver training on WPDs and SOPs
- Identify training gaps and meet training requirements
- Contribute to development of training programs
- Participate in process improvement initiatives
- Manage and review project systems to evaluate metrics and status
- Conduct evaluations of staff performance and project conduction
- Manage staff through interviews, coaching, performance management, etc.
- Review and approve time records and expense reports
Requirements
- Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.
- Ensures all staff CVs, training records, position profiles and experience profiles are complete and up-to-date
- Supports allocation activities per the local resourcing process.
- Supports activities of project leads/functional leads to optimize the operational running of projects.
- Escalates appropriately any issues which may impact project deliverables.
- Delivers training on Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), local requirements and any other subjects that impact clinical operations.
- Identifies training gaps and ensures that training requirements are met.
- May contribute to development of training programs, where appropriate.
- Participates in process improvement/development initiatives.
- Ensures understanding and facilitation of the risk based monitoring approach.
- Alerts management to quality issues, requests QA audits as appropriate, and supports direct reports and project team in providing audit responses as required.
- Manages and reviews systems (e.g. CTMS, Preclarus, Clarity or client systems) to evaluate employee and project metrics, KPIs and general project status.
- Evaluates work of staff, including conducting PAVs (either remote or on-site) to thoroughly evaluate the employee monitoring skills and project conduction when applicable.
- Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations.
- Approves courses of action on salary administration, hiring, corrective action, and terminations.
- Reviews and approves time records, expense reports, requests for leave, and overtime.
Benefits
- Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
- Flexibility: Balance your work and personal life with flexible arrangements.
- Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave , and company paid parental leave.
- Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
- Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training program developmentperformance managementproject evaluationrisk-based monitoringaudit responseemployee monitoringprocess improvementinduction/orientation programstraining gap analysisSOP training
Soft skills
coachingmentoringinterpersonal communicationleadershiporganizational skillsproblem-solvingteam collaborationperformance evaluationstaff managementquality assurance