Travel Consultant, English Speaker, Amadeus
American Express Global Business Travel
Clinical Application Consultant, NGS, Oncology
Thermo Fisher Scientific
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support the clinical market on the operation of Thermo Fisher Scientific/Ion Torrent Next-Generation Sequencing product portfolio with a focus on oncology.
- Provide scientific application support & training to our clinical customers.
- Lead the implementation of assays, products, and clinical solutions within customer sites.
- Effectively own and resolve blocking issues from customers through in-depth troubleshooting.
- Support sales in the achievement of regional sales targets by delivering product line-specific pre- and post-sales customer support activities.
- Nurture ties with essential Thermo Fisher Scientific collaborating partners; develop and supervise relationships with pivotal decision-makers or potential influencers.
Requirements
- MSc and/or PhD preferred (or equivalent experience in science) in Molecular Biology, Bioinformatics, Biotechnology, Genetics, Biomedical Sciences, Biology, Life Sciences, or similar.
- Hands-on experience with Next-Generation Sequencing technology is required.
- Experience in communicating technical materials in written and verbal form.
- Previous background in a support/training-related role is preferred.
- Prior experience interacting with customers is preferred.
- Strong communication and presenting skills.
- Ability to effectively collaborate with and support people with varying levels of technical knowledge and expertise.
- Display emotional intelligence to understand customer concerns.
- Strong commercial attitude.
- Independent and dedicated.
Benefits
- Competitive salary plan
- Bonus plan
- Company car
- Career and development prospects
- Exciting company culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Next-Generation SequencingMolecular BiologyBioinformaticsBiotechnologyGeneticsBiomedical SciencesBiologyLife Sciences
Soft skills
communication skillspresenting skillscollaborationemotional intelligencecustomer supporttroubleshootingindependencededication
Certifications
MScPhD